Customer Service and Student Respect: A Winning Combination
Are students customers? Even those who would quickly respond to this question with an emphatic, “No!” may find practical solutions in this thoughtful discussion of academic services and their impact on student satisfaction. Learn the bridges, benefits, and barriers to creating a positive student experience on your campus, in the November issue of Leadership Abstracts.
Visit the League for the complete article: https://www.league.org/publication/leadership/issue.cfm
Dr. Susan M. Salvador Vice Presisdent, Student Services 11/28/2007 |