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MCC Daily Tribune Archive

Leadership Abstracts - November 2007


Customer Service and Student Respect:  A Winning Combination

Are students customers? Even those who would quickly respond to this question with an emphatic, “No!” may find practical solutions in this thoughtful discussion of academic services and their impact on student satisfaction. Learn the bridges, benefits, and barriers to creating a positive student experience on your campus, in the November issue of Leadership Abstracts.

Visit the League for the complete article:  https://www.league.org/publication/leadership/issue.cfm

Dr. Susan M. Salvador
Vice Presisdent, Student Services
11/28/2007