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Forgot your password?

You can reset your password yourself. Go to and click on the "I AM AN EMPLOYEE" button. On the next page click on the large button that reads, "RESET YOUR EMPLOYEE NETWORK ACCOUNT PASSWORD." Then just follow the prompts. 

Password Rules

A Password Must Have:

At least 8 characters and 3 of the four things below:

A lower case English character,

An upper case English character,

A number,

And/or one of these special characters ` ~ ! ^ ( ) _ + - { } | [ ] : " ; ' ? , .

A Password Must Not Have:

Your entire network account name,

Any parts of your name longer than 2 letters,

Any space,

Any of your last 20 passwords,

A non-US keyboard character,

Or any of these special characters  ` = @ # $ % & * \ / < >


  • If you have email on your phone/tablet you must also change the password stored in your phone/tablet.
  • If you Use Image Now & WebFOCUS, use your new network password when logging into these systems.
  • After changing your password, when you log into myMCC and you may see a page that states “The password had been changed outside the Luminis platform.” All you have to do is click on the "Start Recovery Session" button and you will be logged in. This page will not appear again.

If you run into trouble you can still call the Tech line at 292-TECH (8324), option 3, for help.   

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1000 East Henrietta Road
Rochester, N.Y. 14623
Phone: 585.292.2000

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