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Clearing the Web Browser Cache

If a page in your browser is not loading correctly you can try to fix it by clearing the browsers cache. First, close or navigate off the page that is not loading correctly. Do not close the browser.

 

To clear the cache in Chrome:

Click the three vertical dots in the upper right hand corner.

Hover over "More tools."

From the menu that pops up on the side click on "Clear browsing data"

A new page will open with a "Clear browsing data" window.

Set the “Time range” to “All time.”

“Browsing history,” "Cookies and other site data" and "Cached images and files" are checked by default.

Click on the "CLEAR DATA" button.

 

To clear the cache in Firefox:

Click on the three horizontal bars in the upper right hand corner.

Click on the "Options" icon.

In the left hand menu bar click on "Privacy."

Under the History section click on the words "clear your recent history."

Then, in the pop up window change the "Time range to clear" to "Everything."

“Browsing & Download History,” “Form & Search History,” “Cookies,” “Cache” and “Active Logins” are checked by default.

Next hit the "Clear Now" button.

 

To clear the cache in Internet Explorer:

Click on the gear in the upper right hand corner.

Click on "Internet Options."

In the fourth section down "Browsing History" click on the "Delete" button.

“Preserve Favorites website data,” “Temporary Internet files and website files," "Cookies and website data" and “History” are checked by default.

Click on the "Delete" button.

 

To clear the cache in Microsoft Edge:

Click on the three horizontal dots in the upper right hand corner.

Click on “Settings” in the drop down menu.

Scroll down in the “Settings” menu to “Clear browsing data” and click on the “Choose what to clear” button.

“Browsing history,” “Cookies and saved website data,” “Cached data and files” and “Tabs I’ve set aside or recently closed” are checked by default.

Click on the “Clear” button.

Click inside the current webpage to hide the side bar menu.


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