CallXpress Quick Reference Guide

Recording and Sending
General Tips
Listening and Responding
Managing Your Mailbox

Recording And Sending
Creating a new voice message by recording the message first

Specifying addressing options before sending

* NOTE: Future delivery: - Once you have recorded a message and marked it for future delivery you can NOT retrieve it to edit or delete

General Tips
Exiting your mailbox
Initiate exit 9
Erase deleted messages and listen to new #
End the session 9
Exit mailbox and dial another number 0
Cancel exit and return to ready *

Getting help
Listen to help on current feature 0
Hear list of features 0 0

To bypass a personal greeting
Tell your callers they can bypass your greeting by pressing #

To send a quick message
Press message button or 8300
Press * *
Enter extension number
Then #

Listening and Responding
Reviewing voice messages
From ready:
Listen to next message           5
Listen to previous message     1 5
Saved messages         1 9 2

Replying to a message
During or at end of message 1 7
Record reply
When finished       #
Send          #

Replying by calling the sender
During or at end of message 1 4
System dials sender’s phone number

Forwarding a message
During or at end of message 1 3
Record
When finished recording or if you choose not to record comments   #
Enter address
Send          #

Managing Your Mailbox

Recording Standard greeting
From ready  4 6
Recording Out of Office greeting
From ready  4 7
NOTE:
Standard greeting accepts messages
Out of Office greeting does NOT accept messages
To change this option contact Telecom x2076
Change message notification
From ready 1 6 1 1
Change daily message reminder
From ready 1 6 1 2
Change your security code
From ready 1 6 1 4
Record your name
From ready 1 6 1 5
Record announcement for a mailbox you sponsor
From ready 1 6 1 6
Record name for a mailbox you sponsor
From ready 1 6 2 2
Change personal distribution lists
From ready 1 6 2 3
Change message presentation
From ready 1 6 2 5
Order message FIFO 1
Order message LIFO 2
Once you select one of the above:
Urgent messages first 1
To return to READY * *
Change message envelope setting 1 6 2 6
To hear time/date before message 1
To hear time/date after message 2
To hear time/date on request 9
To quit *

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