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Book and Material Orders


All book/materials orders should be placed through the MCC Bookstore.

Your order should be placed as soon as possible. Unsold books are returned to the publisher shortly after courses begin. If you delay in sending in your order, the books may no longer be available through this bookstore. Do not mark books until enrollment is assured.

Books orders may be placed by phone, fax or e-mail. Payment must be made by check drawn only on a bank located within New York State, money order or charged to VISA/MasterCard or Discover. Orders paid by check will be held until the check clears the bank. Make your check/money order payable to MCC Bookstore. Indicate your Student ID / Social Security number on your check/money order. International orders must be paid in U.S. funds. Please call or e-mail the store before mailing a check or money order to confirm book prices and your exact shipping and handling fees and any sales tax.

Payment must include a shipping and handling fee. The fee is $6.00 for the first book and $1.00 for each additional book with a maximum of $20.00. (Note: Shipments made to an address within New York State will be charged sales tax on the fee.) Shipment will be sent UPS or FedEx ground unless requested otherwise. Additional shipping charges will be required for Next Day or Second Day shipments. Please call the store for details before submitting payment on these orders.

YOUR ORDER WILL BE RETURNED IF PAYMENT IS SHORT.

To insure prompt delivery, be advised that United Parcel Service / FedEx need a complete street address - NO P.O. Box Numbers! UPS book shipments normally are received in 7-10 business days.

Orders for shipment outside the contiguous 48 states must include a $6.00 handling fee in addition to prepaid freight. Duties or taxes are additional and must be paid by the student at the time of delivery. A telephone number must be included with your order. Additional charges will apply for Priority Mail to FPO or APO students. Please contact the MCC Bookstore at 292-2020 option 4 or 877-415-1985 (toll-free) for shipping costs for your specific order. All orders will be shipped AirFreight unless otherwise specified.

Check your book order when it arrives. Report any shortages or damage immediately 292-2020 option 4 or 877-415-1985 (toll-free). Keep all packing materials for UPS / FedEx inspection if your package arrives damaged.

EDUCATIONAL MATERIAL RETURN POLICY: Unmarked books can be returned within 2 weeks from the start of the term with prior approval from the MCC Bookstore at 292-2020 option 4 or 877-415-1985 (toll-free). The handling fee is not refundable. Allow 30 days for your refund to be processed.

There is a fee of $20.00 for returned checks.

FAX ORDERS

24 hours/day to (585) 427-9081. Please do not submit your order more than once.

Printable order form (.pdf format - 25 kb)

PHONE ORDERS

292-2020 option 4 or 877-415-1985 (toll-free).

MAIL ORDERS

SLN Book Orders
MCC Bookstore
1000 E Henrietta Road
Rochester, NY 14623

Printable order form (.pdf format - 25 kb)

Please do not mail an order that has been faxed to the bookstore.

FOR HELP CALL 292-2020 option 4 or 877-415-1985 (toll-free) OR
E-MAIL
BOOKSTORE@MONROECC.EDU

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Questions or comments

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