Monroe Community College - State University of New York


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Member of the Sloan Consortium
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SLN: Technical Support

SUNY Support: The SLN Help Desk

The SLN Help Desk is your primary resource for technical support.
Contact your instructor for content-related support.
SLN can be reached via phone or e-mail:

SLN Helpdesk Regular Operating Hours are:

 Mon - Thurs - 8am to 9pm EST
Friday - 8am to 5pm EST
Saturday - 1pm to 5pm
Sunday - 1pm to 9pm

When contacting the SLN HelpDesk, please provide the following information:

  • Your name and the name of your college.
  • The name of your Internet Service Provider (ISP).
  • The name and version number of your web browser software.
  • Your computer's operating system.
  • For inquiries related to assignment submission, provide the name of your word processing software or other software being used to create the assignment (i.e., Excel, Powerpoint, etc.)
  • Description of the technical problem and the SLN website page that you are using. For inquiries related to a course, include the course title and code, the name of the SUNY college offering the course, and the professor's name.

Hybrid Courses

Web-Enhanced Courses

Technical Support

 
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MCC-B364