The Open SUNY HelpDesk is your primary resource for technical support. Contact your instructor for content-related support.
Open SUNY can be reached via phone or e-mail:
Open SUNY HelpDesk Email
SLN Helpdesk Regular Operating Hours:
Mon - Thurs - 8:00 a.m. to 9:00 p.m. EST
Friday - 8:00 a.m. to 5:00 p.m. EST
Saturday - 10:00 a.m. to 5:00 p.m.
Sunday - 1:00 p.m. to 9:00 p.m.
When contacting the Open SUNYHelpDesk, please provide the following information:
Building 3, Room 150
Hours: 8:00 a.m. - 4:45 p.m.
Phone: (585) 292-3440
Fax: (585) 292-3855
Blackboard Student Support
Electronic Learning Ceneter (ELC)
Building 11, Room 106
Brighton Campus Hours:
Tuesday & Friday: 9 am - 2:30 pm
Wednesday: 11 am - 4:30 pm
Thursday 1:30 pm - 7 pm
Visit the Learning Commons inside the Library