The Open SUNY HelpDesk is your primary resource for technical support. Contact your instructor for content-related support.
Open SUNY can be reached via phone or e-mail:
Open SUNY HelpDesk Email
or online at http://open.suny.edu/support/contact-us/current-students/. A number of printable documents and guides for "just in time" support are available on the Open HelpDesk website.
SLN Helpdesk Regular Operating Hours:
Mon - Thurs - 8:00 a.m. to 9:00 p.m. EST
Friday - 8:00 a.m. to 5:00 p.m. EST
Saturday - 10:00 a.m. to 5:00 p.m.
Sunday - 1:00 p.m. to 9:00 p.m.
When contacting the Open SUNYHelpDesk, please provide the following information: