Staff

HUE DAO | College Directory | Monroe Community College

HUE THI DAO
Secretary

Educational Opportunity Program
Monroe Community College
R. Thomas Flynn Campus Center
Brighton Campus

Building 3, Room 101
Phone Number: 585-292-2371


E-Mail Address: hdao@monroecc.edu



Job Responsibilities

Secretary
        • Provide secretarial support to the EOP office:
          • Type Spring, Summer, Fall, and yearly reports;
          • Type correspondence, reports, spreadsheets (draft), revise, and edit for spelling;
          • Type the Freshman Summer Program (draft), revise, and edit for spelling;
          • Establish and maintain confidential & general office files;
          • Order office supplies, magazines and materials;
          • Process time & attendance for payroll;
          • Prepare travel & conference expense reports;
          • Handle daily mail.
        • Assist EOP staff in properly using software and solving software problems (Microsoft Office Professional, Office Vision, Netscape, Eudora, Eckert, PFS Write).
        • Create/design flyers, forms, appointment cards, etc.
        • Serve as receptionist (answer phone, greet students).
        • Set up/schedule staff meetings, student-clients appointments.
        • Operate office equipment (computers, printers, copier, fax):
          • Order hardware, software, printer and copier supplies;
          • Provide/call for maintenance as needed.
        • Design and maintain the EOP Home Page.
        • Additional duties as appropriate to office management and secretarial skills.
        • Train and supervise student staff.

Skills

IBM Software:
      Windows 95, Microsoft Office Professional, Netscape, Eudora, Profs, PhotoShop DeLuxe, WordPerfect 6.1, Lotus 1-2-3, dBase III Plus, dBase IV, PFS Write.

Macintosh Software:

      Microsoft Word, MacWrite II, and WriteNow.

Five-minute timed writings: 65-70 NWAM.

Academic Background

Monroe Community College, Rochester, New York
A.A.S. Degree in Office Technology/Secretarial Science Executive
Graduation date: December 23, 1992 (GPA: 3.983)
MCC Medallion/Certificate of Academic Achievement

Lycee Marie Curie (French High School), Saigon, South Viet-Nam
"Baccalaureat de Technicien en Techniques Administratives"

Professional Experience

Monroe Community College, Electronic Learning Center, Professional Development, Rochester, New York
Title: Floor Supervisor (Part-Time position)
Duties:
        • Assist student clients in properly using the resources available in the ELC:
          • Instruct student clients in their use of the hardware, software and video equipment;
          • Troubleshoot both software and hardware problems on IBM, Macintosh computers.
        • Facilitate compliance with MCC and Learning Center rules and policies.
        • Supervise student staff.

Eastman Kodak Company Materials Management Division, Rochester, New York
Title:Commodity Assistant
Duties:
        • Provided secretarial/clerical support to two Buying Assistants and one Buyer:
          • Computer input concerning purchase orders & work on PARS/STARS dates;
          • Prepared and typed debit memorandum & blue shipper for returned materials;
          • Scheduled meetings;
          • Contacted customers and followed up on promise delivery;
          • Printed out "R" coded purchase orders (for entire unit).
        • Backed-up during Unit Director Assistant’s absence;
        • Typed and edited spreadsheets and correspondence as requested by various unit members (using Microsoft Office Professional).

Catholic Family Center, Refugee & Immigration Sercices, Rochester, New York
Title: Secretary
Duties:
        • Provided secretarial support to Employment Coordinator:
          • Prepared monthly reports to New York State Department of Social Services;
          • Typed/edited correspondence & spreadsheets (using Word Perfect 6.1, Lotus 1-2-3);
          • Prepared/managed refugees' information (using dBase IV);
          • Established and maintained files and records;
          • Assisted other refugees in gaining primary health care.
        • Provided secretarial/clerical services to the department staff as needed.
        • Assisted other department staff in using software and solving software problems.

First Federal Savings and Loan Association of Rochester, Rochester, New York
Title: Data Entry Operator (Temporary employment offered by Burns Personnel Inc.)
Duties:
Computer input concerning Loan Statements.

Petroleum Company, Saigon, South Viet-Nam
Title: Secretary
Duties:
Typed correspondence, handled incoming/ outgoing mail, established /maintained files, answered phones, ordered office supplies, arranged meetings.
Additional duties as appropriate to office management and secretarial skills.

Nonprofessional Interests

Traveling
Gardening
Reading



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