This form should be used to provide feedback and comments for services received from ETS departments. Because we wish to provide improved service based on your experiences, we ask that you please include a comment with any no answer.
Additional questions will appear as you make your selections.
What service did you use?
Where you able to access the equipment in a timely manner?
Yes
No
At what time?
Did the equipment meet your expectations?
Yes
No
Why not?
Did the staff exhibit helpfulness and courtesy?
Yes
No
Please explain:
Did the equipment meet your expectations?
Yes
No
Why not?
What room where you in? (Building/Room Number or Lab Name or Course Information)
Was your request completed promptly?
Yes
No
Please explain:
Was the information provided useful?
Yes
No
Please explain:
Did the staff exhibit helpfulness and courtesy?
Yes
No
Please explain:
Were services completed to your satisfaction?
Yes
No
Why not?
Are there other services you would like to see?
Additional Comments:
What service did you use?
Completed request promptly?
Yes
No
Please Explain:
Was the information useful?
Yes
No
Why not?
Did the staff exhibit helpfulness and courtesy?
Yes
No
Please Explain:
Was service completed to your satisfaction?
Yes
No
Why not?
If you need a problem resolved and would like to be contacted please include your name and extension.
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