The following is a list of skills and knowledge our students are able to demonstrate upon completion of the
core program courses:
The ability to observe human behavior accurately and
objectively, report findings orally or in written form.
A repertoire of basic helping skills including relationship
building, active listening, confrontation, problem resolution, and crisis
Case Management, including organization of historical
information, assessing client strengths and problems, goal setting and
Self Assessment; the ability to accurately evaluate
personal effectiveness changes and make necessary changes.
Basic work skills including reporting to work on time,
keeping appointments, preparing for supervisory conferences, planning
and organizing work, meeting deadlines, and accepting criticism as part
of the learning process.
Group participation skills: the ability to work together
with others, playing various roles (i.e. leader, follower, enabler,
etc.) in order to achieve common goals.
Self-awareness; through intensive and consistent work
in seminars. Human services students examine their values and the relationship
of their values to their career choice.
Group process; students study and observe group dynamics
in class and at fieldwork.
Agency structure; through direct experience human
services students study various roles and responsibilities of professional
helpers as individual and team members.
Confidentiality/professionalism; human services graduates
understand the concept of professional confidence and are able to handle
confidential materials in a responsible way.
The Human Services System; human services graduates
have a broad base of knowledge about community resources and services;
the referral process, and how the various agencies relate to each other
in providing services.
Models of helping; human services graduates have studied
and evaluated various models of helping, as well as methods and techniques
used by professionals in the community.
Community change; human services students study how
change takes place in the community and understand the factors in individuals
and institutions that promote or hinder change processes.
The politics of human services; human services graduates
have studied various political and parapolitical organizations in the
community and understand how they relate to the structure of, and events
in, the community as a whole.
Community structure; human services students study
the sub-populations within this community (ethnic, religious, urban,
suburban, and special interest groups for example) and how they relate
to the structure of, and events in the community.
In addition to their core courses, all human services graduates take
an additional 44 credit hours in the social sciences, humanities, math,
science and general electives. These courses are chosen carefully with
the advice of department faculty.