The Technology Training Program offers technology training and software support to MCC faculty and staff.
Contact the Educational Technology Services Training Team:
Our team of training Specialists work in a variety of ways to help you keep pace with ever-changing technology, reduce frustration and become more productive in your work at MCC. Contact them by email or phone. We love to talk about Technology!
ANGEL, Blackboard and Microsoft Office Specialists
Technology in the Library
Technology Assessment, Consultation and Support:
Set up individualized appointments with a member of our ETS Training Team. We can act as your personal consultant to guide you through the most efficient use of technology in your work place. We can also assess your personal computer skill level and make recommendations as to the best training path to meet your needs.
Technology Readiness Checklists
Be sure you are ready for each new semester from a technology standpoint! The ETS Technology Training team has created the following checklists for you to use at your convenience throughout the year:
Educational Technology Training Catalog
The ETS Technology Training team offers a full catalog of technology training sessions available on a call-to-schedule basis throughout the entire year. We specialize in group and individual training. You can also find the catalog by logging into myMCC. Click on the Tech Tab > Technology Training Channel > Training Catalog Link. Browse through the catalog, highlight the sessions you are interested in and contact the trainer listed for the session. From there, we will schedule your session choices at a time convenient for you.
Training Manuals and Guides
We have a collection of EZ-REF courseware for Microsoft Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint, Access) and Internet Explorer. These are a great reference tool for you, and they will guide you step-by-step through the use of these software packages! Download the file to your desktop for easy reference, or submit the file through a Printing Services Request to have it printed for you.
NEW***If you are looking for some help with Windows 8 or Office 2013, please check out the collection of cousreware!
All manuals are located here: M:\MCC\Digital Resources\EZRef.
The ETS Technology Support Center – 292-TECH (8324)
We understand that using technology can, at times, be very frustrating to say the least! If you are having technology related problems please do not hesitate to call our ETS Technology Support Center at 292-TECH (8324). Through this centralized number, students can contact the Student Help Desk through Option 1 (be sure to refer them!). Option 2 will give faculty members access to technology assistance in the classroom , and Option 3 will lead employees to technology software and hardware support. Listen to the Voice Options menu to connect to the appropriate member of the ETS Technology Support Team.
You can also report a problem by logging into myMCC > Tech Tab > Technology Services Requests > Report a Problem link.