Technology Training

 

Contact the Instructional Services Team:

Instructional Services offers technology consultation support in the areas noted below. Contact them by email or phone to set up a consultation appointment. 

Technology Assessment, Consultation and Support:

Set up individualized appointments with a member of Instructional Services

Blackboard Learn

  • Martha Kendall, Instructional Designer, Instructional Technologies, Extension 2214
  • Thomas Capuano, Instructional Designer, Instructional Technologies, Extension 3431
  • Andrea Gilbert, Instructional Designer, Instructional Technologies, Extension 3429
  • Marie Gibson, Software Support, Instructional Technologies,Extension 3436

Technology in the Library

Classroom Technology

Telecommunications Technology

  • Brad Roehrig,Communications and Network Services, Extension 2068

 

Technology Readiness Checklists

Be sure you are ready for each new semester from a technology standpointThe Technology Training team has created the following checklists for you to use at your convenience throughout the year:

Training Manuals and Guides

We have a collection of EZ-REF courseware for Microsoft Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint, Access) and Internet Explorer. These are a great reference tool for you, and they will guide you step-by-step through the use of these software packages! Download the file to your desktop for easy reference, or submit the file through a Printing Services Request to have it printed for you.

NEW***If you are looking for some help with Windows 8 or Office 2013, please check out the collection of cousreware!

All manuals are located here: M:\MCC\Digital Resources\EZRef.

The Technology Support Center – 292-TECH (8324)

We understand that using technology can, at times, be very frustrating to say the least! If you are having technology related problems please do not hesitate to call our Technology Support Center at 292-TECH (8324). Through this centralized number, students can contact the Student Help Desk through Option 1 (be sure to refer them!). Option 2 will give faculty members access to technology assistance in the classroom , and Option 3 will lead employees to technology software and hardware support. Listen to the Voice Options menu to connect to the appropriate member of the Technology Support Team.

You can also report a problem by logging into myMCC > Tech Tab > Technology Service Support and Requests > Report a Technology Problem/Incident link.

mcc-web01.monroecc.edu