Contact the Technology Services Training Team:
The Technology Training / Instructional Design team offers technology consultation support in the areas noted below. Contact them by email or phone to set up a consultation appointment.
Technology Assessment, Consultation and Support:
Set up individualized appointments with a member of the Technology Training Team. We can act as your personal consultant to guide you through the most efficient use of technology in your work place. We can also assess your personal computer skill level and make recommendations as to the best training path to meet your needs.
Blackboard and Microsoft Office Specialists
Technology in the Library
Technology Readiness Checklists
Be sure you are ready for each new semester from a technology standpoint! The Technology Training team has created the following checklists for you to use at your convenience throughout the year:
Training Manuals and Guides
We have a collection of EZ-REF courseware for Microsoft Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint, Access) and Internet Explorer. These are a great reference tool for you, and they will guide you step-by-step through the use of these software packages! Download the file to your desktop for easy reference, or submit the file through a Printing Services Request to have it printed for you.
NEW***If you are looking for some help with Windows 8 or Office 2013, please check out the collection of cousreware!
All manuals are located here: M:\MCC\Digital Resources\EZRef.
The Technology Support Center – 292-TECH (8324)
We understand that using technology can, at times, be very frustrating to say the least! If you are having technology related problems please do not hesitate to call our Technology Support Center at 292-TECH (8324). Through this centralized number, students can contact the Student Help Desk through Option 1 (be sure to refer them!). Option 2 will give faculty members access to technology assistance in the classroom , and Option 3 will lead employees to technology software and hardware support. Listen to the Voice Options menu to connect to the appropriate member of the Technology Support Team.
You can also report a problem by logging into myMCC > Tech Tab > Technology Services Requests > Report a Problem link.