| I don't see ANY charactors when I type my password |
the focus is not on the text box |
mouse to the password box and click it, enter your password as usual |
| I only see asterisks when I enter my password |
this is normal |
type carefully and accurately |
| Incorrect Password |
non-student, past student |
only current students may view grades |
| Incorrect Password |
you miswrote it, you're forgetful |
call Peter, or ask a fellow student |
| Correct password but denied access |
caplocks "on" |
the program is case sensitive |
| Correct password but denied access |
pressing enter on the keyboard |
use mouse only to enter |
| JavaScript impaired |
not enabled in the [0ptions][Network preferences][Languages], or browser too old |
enable it in options, or load the latest browser |
| Cookie impaired |
Cookie not enabled or accepted, or browser too old |
enable it in options, or load the latest browser |
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