Leadership and Management Development Program

Building for Tomorrow: Program and Courses

The following is a description of the phases and courses that make up the Public Safety Leadership and Management Development Program: Building for Tomorrow. The courses are sequential with the foundations of one phase or course being presented in the preceding phase or course.

Phase I: Building Personal Effectiveness

This phase focuses on topics related to the individual. Differences in the way people act and interact and the implications to leadership are explored.

Course 1: Introduction to Leadership [8 hours]

This course looks at the role of leadership and introduces participants to Situational Leadership and participative versus directive styles.

Course 2: Understanding and Motivating Others [8 hours]

Participants familiarize themselves a model to help them understand individual personality types and then go on to look at what motivates other people to do what they do.

Course 3: Small Group Behavior [8 hours]

In this program, this is the first step into understanding how people interact with others in an organizational setting. Groups are the foundations that organizations are made of. Departments, committees, and a small gathering of friends are examples of groups. Successful leaders and managers must understand the importance of groups in an organization.

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Phase II: Building Team Effectiveness

This phase incorporates bringing individuals together to accomplish common tasks or goals. The interaction of individuals within groups and the role of group leaders is examined with an emphasis on maximizing group effectiveness.

Course 4: Group Dynamics [12 hours]

Conflict management, communicating with others, and other group processes are investigated with an eye towards how to get a group to work for or with you.

Course 5: Creative Problem Solving and Goal Setting [8 hours]

Problems seem to crop up everywhere. There is no end to this seemingly endless parade. This course provides very practical models to help you view problems as manageable opportunities to improve yourself and your organization.

Course 6: Team Building [8 hours]

People are an organization's most valuable assets. You can get achieve the most from your organization or group by getting them to work together--as a team. This course gives you a chance to learn about and practice team building.

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Phase III: Building Organizational Effectiveness [8 hours]

Quite often, these skills, knowledge, and practices separate good leaders from great leaders. Many people in leadership and managerial roles develop interpersonal and group skills, but few go on to develop themselves into true organizational leaders. These courses help the programs' participants lead the organization to achieve the leaders's vision of what the organization should be.

Course 7: Implementing Your Vision [8 hours]

A leader's vision is important to an organization or group. without a vision of what should be, an organization or department has no ideal to strive for. The importance of being visionary, organizational values, and communicating both the values and vision to the organization are explored and practiced.

Course 8: Empowerment [8 hours]

This course provides the fundamentals and practice in empowerment. Empowerment is the act of giving an organization's or department's members the opportunity to do their best.

Course 9: Leading Change in an Organization [8 hours]

Change is occurring at a frightening rate. Organizations are faced with pressures to change from every direction: governmental regulations, national standards, financial, and more. Learn and practice how to deal effectively with meeting the challenge of changes in your environment and organization.

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For more information, contact:
Marc Connolly
Emergency Services Programs
585-753-3714 or

Contact Us

1190 Scottsville Road
Rochester, NY 14624

Phone: (585) 753-3800
Fax: (585) 753-3850