parkquest

Stick figure scratching head Frequently Asked Questions

Permits
How do I purchase a parking permit?	A permit is requested at the time of registration. Check the box on the registration form and be sure "County Parking Charge" appears itemized on your bill. Be sure mailing address is correct. If you register "On Line" you must call 292-2700 to request a parking permit or e-mail ldyer@monroecc.edu. Summer session permits are not mailed - you must come in person to pick them up.
What do I do if I haven't received my parking permit and enforcement has begun?	Come in and pick one up at the Parking window at the Bursars or the Parking Office before the grace period ends. Enforcement date is posted on signs and in the semester bulletins.
Where do I put the permit?	Refer to diagram on the reverse of permit. Any variation is improper display and is cause for ticketing.
Do I need a parking permit after 5 PM?	Yes.
What do I do if I am driving a different car than	Obtain a temp hang tag in advance, or pay/park at a student meter located on the service roads
May I get a temp hang tag?	Yes, if you have purchased a current student parking permit.
May I park at a meter with a parking permit?	You may. However, you must pay the meter and it must be a student meter located by the Theater and Terrace/Gym. Never park in the Administrative/Visitors loop.
Where can I park with my permit?	In any student parking lot. Signs are at the entrance of every lot. Employee parking lots A & K are open for students after 5 PM. Students may never park in the administrative/visitors loop.
May I park in the Loop if I have to run into the building for a quick errand?	No. Registered students are prohibited from parking in the Administrative/Visitors Loop for any reason whether or not time has been paid for at the meter.
Violations
Whom do I talk to in regards to a parking violation?	Any Public Safety staff can explain why you were ticketed. If you would like to dispute, an appeal must be filed within 10 days. After ten days, you forfeit your right to an appeal and fines must be paid in full without any further statement.
How do I file an appeal?	Fill out form available at 7-341, Parking Window at the Bursars, Information desk, or write a letter. Appeals must be returned within ten days or you forfeit your right to an appeal.
What happens if I don't pay for a ticket?	The original fine will escalate and after 90 days may go to collections. A hold will be placed on your account and transcripts will be held. Your vehicle could be immobilized.
Where do I pay parking violations?	M-F 8:45 AM - 4:45 PM at Bursar's parking window, 5:00 - 8:00 PM 7-341, Public Safety/Parking Services office. Payments may be mailed. Always include the ticket and your student I.D. number to insure proper credit.
Why do I have a boot on my car?	Your vehicle has been impounded because you have unpaid parking violations.
How do I get the boot off my car?	Pay all outstanding fines by 9:00 PM or vehicle will be towed off campus for safekeeping.
May I still register for classes with a hold on my account?	Yes. However, fines should be paid before vehicle is immobilized (booted). The hold is for transcripts.

Brighton Campus Public Safety
Parking Services
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