Work
Order Requests  |
| Something
in my room/suite is broken or not working properly: Work
Orders |
| I
have a maintenance emergency (defined: actively flooding water):
Emergency |
| I
am having a problem with: Cable |
| Setting
up my voice mail: Voicemail |
| My
phone/voice mail is not working: Phone |
| Setting
up my computer to the internet: Internet |
| My
computer/internet is not working: Computer |
| There
is a problem with the: Vending Machines |
| There
is a problem with the: Laundry Facilities |
I
lost my keys: Keys |
| I
lost my: ID |
| Ask
an: RA |
| |
|
| How
to place a non-emergency work order (example: light
in hallway out, garbage disposal broken, oven not working. Service Requests
are completed in order of priority.) |
Please
fill out the on line Work Order Service Request Form.
|
|
Emergency
service request: |
Please contact the following:
Monday - Friday 9:00 am
to 4:00 pm: Call the Housing & Residence Life Office at 585.292.3674
All other times: Call Public
Safety from the halls at 3911 or 585.292.2911.
|
|
I
am having a problem with Cable: |
Please contact Time Warner directly at 585.756.5000 |
| Setting
up my voice mail |
Plug your phone into the white
plug
Dial *99
Temporary pass code is: 0000
Follow the prompts to set
up voice mail
|
| My
phone/voice mail is not working: |
Please fill out the on line
Phone Service Request Form.
|
| |
| Setting
up my computer to the internet: |
In
order to connect to the schools network system, residents must have
an ethernet card and cable. The cable (which is a little thicker then
a phone cord) plugs into BLUE plug (under the phone). Students are required
to register their computers with schools network prior to accessing
the internet. Residents may register their computer by doing the following:
- Go to a web site
(other then the MCC web site)
- A screen from
MCC will pop up, you must read and scroll down and accept the policies
- At this point
you will be required to enter your user name (first initial and last
name: bsmith002) and password (birthday). In certain cases you might
need to enter your entire MCC email address. (bsmith002@student.mornroecc.edu)
- It will tell
you to wait a certain amount of time and restart your computer
|
| My
computer/internet is not working: |
Please contact the MCC help desk at 585.292.2555 to set up an appointment. |
| There
is a problem with the vending machines: |
Please notify your RD of the issue with the machine. Refunds are obtained by reporting your loss at the Campus Center Service desk, located in building 3. |
| There
is a problem with the Laundry Facilities: |
Please fill out the on line Laundry Service
Request Form. |
| I
lost my keys: |
Please contact your RD. |
| I
lost my ID: |
Please go to Photo
ID to get a new ID. |
| Ask
an RA: |
Are you a current Res Hall student and have a question you need answered?
Ask an RA! |
