How to place a non-emergency work order (example: light in hallway out, garbage disposal broken, oven not working. Service Requests are completed in order of priority.)
Please fill out the on line Work Order Service Request Form.
Please contact the following:
Monday - Friday 9:00 am to 4:00 pm: Call the Housing & Residence Life Office at 585.292.3674
All other times: Call Public Safety from the halls at 3911 or 585.292.2911.
If you want to request a room change, please fill out the online Room Change Request Form.
I am having a problem with Cable:
Please contact Time Warner directly at 585.756.5000
Plug your phone into the white plug
Dial *99
Temporary pass code is: 0000
Follow the prompts to set up voice mail
In order to connect to the schools network system, residents must have an ethernet card and cable. The cable (which is a little thicker then a phone cord) plugs into BLUE plug (under the phone). Students are required to register their computers with schools network prior to accessing the internet. Residents may register their computer by doing the following:
Please contact the MCC help desk at 585.292.2555 to set up an appointment.
Please notify your RD of the issue with the machine. Refunds are obtained by reporting your loss at the Campus Center Service desk, located in building 3.
Please fill out the on line Laundry Service Request Form.
Please contact your RD.
Please go to Photo ID to get a new ID.