Monroe Community College - State University of New York


prospective


Monroe Community College
ETS Telecommunications

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ETS Telecommunications - Connecting You to the World!

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Our Mission
Office Location and Hours
ETS Telecommunications Staff
Telecommunications Systems
Local and Long Distance
Training and the Help Desk
Cellular Phones and Pagers
Online Request Forms
Additional Services
Alerts and Scams!

Welcome to the home page of the Educational Technology Services Telecommunications Department at Monroe Community College. The purpose of this Web site is to provide you with information on the support services we provide to the college community.

Our department:

*Supports and maintains three PBX's at the Brighton and Damon City campuses and the Applied Technology Center which annually process:
*approximately 1 million outgoing calls
*approximately 1.3 million incoming calls
 
*Supports and maintains three voice messaging systems
*Provides service for:
*1,650 telephones
*1,450 voice mailboxes
*57 fax lines
*49 pay phones
*44 metered business lines
 
*Oversees 20 college-wide call processing applications and 12 ACD groups
*Handles an average of 15,000 switchboard calls monthly  

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Contact Information

Telephone
585-292-2076
FAX
585-292-3880
Postal address
1000 East Henrietta Road
        Rochester NY 14623-5780
Electronic mail
General Information: telcom@monroecc.edu

 

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Page URL: /depts/telecomm/index.htm

Web Page Submitted by Joan Smith
Web Page Design by Joan Smith

Added to the Web: 1999.



MCC-B162