This is a first course for public safety telecommunicators and dispatchers. It covers operations of a public safety communications center, record keeping, how to communicate clearly in emergency situations, using 911 system communications equipment and communicating with diverse populations. Students successfully completing the course will be certified by the Association of Public Safety Communications Officers Institute. 192 class hours.
Use links below to see if this course is offered:
Fall Semester 2014
Spring Semester 2014
Summer Session 2014