SPC 141 - Interpersonal Speech Communication
The focus of this course is to help students understand, evaluate, and improve their interactions with others in their personal and professional lives. Theory and practical skills include issues in listening, conflict resolution, assertiveness, and non-verbal communication. Emphasis is on the application of these and other communication skills to the daily lives of the class members. Three class hours.(SUNY-H)
Course Learning Outcomes
1. Identify behaviors such as aggressive, passive, defensive, passive-aggressive, or assertive in interpersonal settings.
2. Utilize active listening techniques as a perception-checking tool in interpersonal situations.
3. Use components of a basic listening model in conversation.
4. Apply assertive skills to criticism within a variety of interpersonal settings.
5. Apply “I-language” skills in a variety of interpersonal settings.
6. Apply assertive skills to reach conflict resolution.
7. Apply theories and principles within the context of interpersonal settings.
Course Offered Fall and Spring