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JANE M. CUMMINGS
Instructional Technologies
Brighton Campus
Monroe Community College
R. Thomas Flynn Campus Center
Building 3, Room 122A
Phone Number: 585-292-2617
E-Mail Address: jcummings@monroecc.edu |
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Job Responsibilities
Currently working in the End User Support Group within the ETS - Computing Services Department offering a wide range of services and training to the college community.
Training instructor for personal computing software for the MCC employees since 1991. Instructions for wordprocessing, spreadsheet, and electronic mail software, from a basic to advanced level.
Development of the class material for the various sessions.
Involved in the operation of the college Help Desk, a central phone number for employee assistance with PC software and mainframe problems and questions. Scheduler for employees calling to register for the training sessions.
Technical Support for the employee that requires one-on-one assistance at their workstaion for problems and questions.
Skills
- Microsoft Office XP Suite
- Microsoft Windows (2000, XP)
- Microsoft Outlook 2002 - the college’s e-mail system
- Microsoft Word (2000, 2002)
- Microsoft Excel (2000, 2002)
- Lotus Notes
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