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Rochester, NY
MCC MCC
students







JANE M. CUMMINGS


Instructional Technologies
Brighton Campus
Monroe Community College
R. Thomas Flynn Campus Center
Building 3, Room 122A

Phone Number: 585-292-2617

E-Mail Address: jcummings@monroecc.edu











Job Responsibilities
  • Currently working in the End User Support Group within the ETS - Computing Services Department offering a wide range of services and training to the college community.
  • Training instructor for personal computing software for the MCC employees since 1991. Instructions for wordprocessing, spreadsheet, and electronic mail software, from a basic to advanced level.
  • Development of the class material for the various sessions.
  • Involved in the operation of the college Help Desk, a central phone number for employee assistance with PC software and mainframe problems and questions. Scheduler for employees calling to register for the training sessions.
  • Technical Support for the employee that requires one-on-one assistance at their workstaion for problems and questions.

    Skills
    • Microsoft Office XP Suite
    • Microsoft Windows (2000, XP)
    • Microsoft Outlook 2002 - the college’s e-mail system
    • Microsoft Word (2000, 2002)
    • Microsoft Excel (2000, 2002)
    • Lotus Notes



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    Communications and Network Services Department.

    Questions or comments

    MCC-B770