Monroe Community College - State University of New York

prospective

College Directory

CYNTHIA L. COOPER
Assistant to the Pres. for College & Community Relations

College and Community Relations
Brighton Campus
Monroe Community College
Peter A. Spina Administration Bldg
Building 1, Room 313D

Phone Number: 585-292-3022

E-Mail Address: ccooper@monroecc.edu

SUMMARY OF QUALIFICATIONS
  • Effectively implemented communications programs surrounding sensitive issues, including layoffs, racial tensions, leadership shifts, professional misconduct, and student death.
  • Contributed to the development and implementation of college’s new branding program.
  • Implemented communications program that supported successful $9 million capital campaign.
  • Led a team of volunteers in planning and implementing events surrounding one college’s centennial and another college’s presidential inauguration.
  • Successfully rebuilt College and Community Relations team following the consecutive retirement and resignation of two-thirds of the professional staff.

PROFESSIONAL EXPERIENCE

Assistant to the President, College, Community and Government Relations, September 2007 - Present
Director of Public Affairs, Monroe Community College, October 1994 - August 2007

  • Plan and execute a communications program for a comprehensive college with 36,000 students and an operating budget of over $90 million.
  • Manage a $430,000 annual public affairs budget, lead a four-member public affairs team, and direct contracts with free-lance designers and writers.
  • Serve as college spokesperson and chief communications strategist in crisis situations.
  • Manage internal communication, media relations, publications, and government relations.
  • Lead World Wide Web strategic team.

Director of Public Relations, Keuka College, Keuka Park, NY, July 1988 - September 1994
  • Planned and executed a communications program for a liberal arts college with 900 students.
  • Managed the public relations budget and supervised two communications professionals, one mailing paraprofessional and a team of student aides.
  • Served as college spokesperson and chief communications strategist in crisis situations, including issues related to student alcohol use and race relations.
  • Managed internal communication, media relations, publications, graphic design and mailing services.

Director of Public Relations, North Penn Comprehensive Health Services, Blossburg, PA, November 1987 - June 1988

Corning Bureau Chief, Star-Gazette, Elmira, NY, June 1986 - November 1987

PUBLICATIONS & PRESENTATIONS

“Creating an E-newsletter,” presenter, National Council for Marketing and Public Relations, Regional Conference (Boston), November 2003; State University of New York/Council for University Affairs and Development Educational Conference, June 2004.

“Small Shop Strategies for Big-Time Media Results,” panelist, State University of New York/Council for University Affairs and Development Educational Conference, June 2004.

News Writing and Messaging, roundtable discussion leader, State University of New York/Council for University Affairs and Development Educational Conference, June 2003.

“Branding Monroe Community College,” co-presenter, National Council for Marketing and Public Relations, Regional Conference, October 1999, and National Conference, March 2002; Strategic Enrollment Management Regional Conference, November 2001.

“Image Management,” panelist, State University of New York/Council for University Affairs and Development, June 1997

COMMUNITY SERVICE

Brighton Chamber of Commerce

  • Board of Directors, 2002-2005

St. Joseph’s Neighborhood Center, Rochester
  • Board of Directors, 2001-Present

Juvenile Diabetes Research Foundation, Rochester Chapter
  • Board of Directors, 2001-2003

Leadership Rochester
  • Class of 1999

United Way Campaign at Monroe Community College
  • Co-chair, 1996, 1997

Penn Yan Area Chamber of Commerce
  • Executive Committee, 1992 – 1994
  • Board of Directors, 1988 – 1994

PROFESSIONAL SERVICE

Council for the Advancement and Support of Education (CASE), District II

  • Board of Directors, 2004-Present

State University of New York/Council for University Affairs and Development (SUNY/CUAD)
  • Past President, 2003-Present
  • President, 2001– 2003
  • Vice President, 1999 – 2001
  • Board of Directors, 1997 – Present
  • Chair, Awards for Excellence Program, 2000, 2001
  • Co-chair, Public Relations Track, Educational Conference, 1998

Public Relations Society of America, Rochester Chapter
  • Board of Directors, 1998 – 2002
  • Membership Chair, 2000 – 2002
  • Conference Co-chair, 1999

Women in Communications, Inc., Rochester Chapter
  • Board of Directors, 1992 – 1994

AWARDS & RECOGNITIONS
  • Best of Category, Media Relations, Media Launch of MCC’s New Residence Halls, SUNY/CUAD, June 2004.
  • Chancellor’s Award for Excellence in Professional Service, May 2004.
  • Best of Category, Excellence in News Writing, Focusing MCC Press Releases on Message, SUNY/CUAD, June 2003.
  • “40 Under 40,” named one of 40 Rochester leaders under the age of 40 by the Rochester Business Journal, October 2001
  • Judges’ Citation, Community Relations Category, Presidential Inauguration, SUNY/CUAD, June 2001
  • Best of Category, Community Relations Category, Introducing MCC Branding Program Internally, SUNY/CUAD, June 2000
  • Silver Medallion, Class Schedule, National Council for Marketing and Public Relations, District I, October 1999
  • CASE 1993 Circle of Excellence, member of advancement team recognized for growth and strength in fund-raising program
  • 1989 Director of the Year, Penn Yan Area Chamber of Commerce

EDUCATION
  • National Institute for Leadership Development, 2003-2004
  • M.P.A., State University College at Brockport, 2002
  • B.A., Journalism/Communications, Juniata College, 1986
  • Language Proficiency Degree, International Institute of French Studies, 1985



The College Directory is maintained by the
Communications and Network Services Department.

mcc-web03.monroecc.edu