Monroe Community College - State University of New York


students


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MCC Student Technology Help Desk

MCC Student Technology HelpDesk

Welcome to the MCC Student Technology HelpDesk. The HelpDesk provides a single point of contact to assist students with connecting to and utilizing MCC technologies. Our knowledgeable HelpDesk staff will provide technical support and instruction in many of the technology programs used throughout the campus; and will attempt to resolve your technology issues in a timely manner.

Location:

LVG Library (2-200, Brighton Campus) at the Service Desk

Hours:

9:00am - 4:00pm Monday - Friday

Phone:

292-TECH (8324)

Email:

technologyhelp@student.monroecc.edu


What we support:
  • Campus PC Login
  • Campus Wireless Connection
  • MCC Student E-mail
  • Angel Login
  • M & S Drive Connection
  • Assistance for MCC Network account activation or password resets / changes
  • Student Account pin resets and re-enable web access
What we do not support:
  • Department Specific Programs, such as MiniTab & Keyboarding Pro (Please visit the Electronic Learning Center assistance using programs see your instructor for toubleshooting).
  • Residence Halls- internet & phone (call 292-2555)
  • Angel Non-Login Issues (SLN Help Desk at 1-800-875-6269)
Personal laptops and smart devices: Only assistance with MCC Campus Technology related problems will be provided. The troubleshooting of personal programs, virus issues, malware issues, etc. is not offered.

Other Technology Resources

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MCC-B162