Monroe Community College - State University of New York

prospective
line
Code of Conduct Activate Your Account Find Your Account Change Your Password Reset Your Password
line
MCC Student Technology Help Desk

 
Welcome to the MCC Student Technology HelpDesk. The HelpDesk provides a single point of contact to assist students with connecting to and utilizing MCC technologies. Our knowledgeable HelpDesk staff will provide technical support and instruction in many of the technology programs used throughout the campus; and will attempt to resolve your technology issues in a timely manner.

Location:

LVG Library (2-200, Brighton Campus) at the Service Desk

Summer Hours:

8:30am - 4:30pm Monday - Thursday 8:30am - 12:00pm Friday
Location: Damon Learning Commons (4104, Damon Campus) at the Circulation Desk
Summer Hours: 9:00am - 1:00pm Monday - Thursday Closed on Friday

Phone:

292-TECH (8324) option 1

Email:

technologyhelp@student.monroecc.edu

What we support:
  • Campus PC Login
  • Campus Wireless Connection
  • MCC Student E-mail
  • Angel Login
  • M & S Drive Connection
  • myMCC
  • Assistance for MCC Network account password management
  • Student Account pin resets and re-enable web access
What we do not support:
  • Programs installed on personal computers: such as MiniTab, Keyboarding Pro, AutoCad (Please visit the Electronic Learning Center for assistance using these programs. See your instructor for troubleshooting).
  • Residence Halls- internet & phone (call 292-2555)
  • Angel Non-Login Issues (SLN Help Desk at 1-800-875-6269)
Personal laptops and smart devices: Only assistance with MCC Campus Technology related problems will be provided. The troubleshooting of personal programs, virus issues, malware issues, etc. is not offered.

Other Technology Resources
line
Code of Conduct Activate Your Account Find Your Account Change Your Password Reset Your Password
line
mcc-web02.monroecc.edu