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MCC Daily Tribune

Tech Tip: Act now! Password/account recovery information

If you take a few moments now to update your account recovery information, it will make your password changes go smoothly. MCC has a new account management tool which you can reach directly at https://myaccount.monroecc.edu/. First time, you will have to verify your identity through an email or phone number. Those employees who have been at MCC for a while may want to check and update this recovery information before you need to use it!

Update Your Account Recovery Information

  1. Open a new web browser
  2. Go to the myMCC login page at https://my.monroecc.edu
  3. At the login screen, click on Forgot your password under the "Submit" button
  4. On the next page click the blue box marked "Sign in"
  5. Sign in using your MCC email
  6. Click on Account Recovery in navigation list on the left
  7. You will see the information the college has for an account recovery email address and phone number.
  8. Update to your current information if needed! The recovery information needs to be a personal cell phone number and personal email address (not your MCC email).
  9. When you change your information, the system will ask you to confirm your phone number/email address by sending a verification text or email (depending on what you have updated). You will have to retrieve the code from your phone/email and then type the code into the form within 25 minutes. If you don't see the email, be sure to check your junk or spam folder.
  10. Enter the code
  11. Click the "Next" button
  12. A message will display to confirm that the change was successful

If you run into any difficulty, you can call the Tech line at 292-TECH (8324), option 3 for Employees.

Ann Penwarden
Computing & Information Technology Services
08/24/2020