MCC Daily Tribune

MFA Questions and Answers

Do I have to download the Microsoft Authenticator App to my device to enroll in MFA?
No. Although downloading the Microsoft Authenticator App to your smartphone or tablet is strongly recommended as both the most secure and the most convenient method for the user, it is not required. When setting up Microsoft Multifactor Authentication (MFA), users can choose another option as the default MFA, including text, phone call or rotating code.  

Is MFA required when signing onto my PC?
No.  MFA is not required when logging onto a PC. 

What if I don't have a smartphone in which to download the MFA app or a cell phone that can receive a text or call, and there is no telephone that can accept an incoming call in the location in which I need to sign into MCC systems?
Employees who do not have a cellphone or smartphone nor even a telephone that can accept incoming calls in the location where they are signing into affected systems should contact Eileen Wirley via email. Please do this as soon as possible to prevent delay. Because of the additional costs, administrative effort and technical support involved in the available options, exception approval through your Vice President will be required.  

Do I have to use MFA for access to my employee Outlook email?
MFA will not be required for employee Outlook email until it migrates to Exchange Online/M365 later this year.

How can I use my office phone for MFA?
You will receive a phone call that you must answer to confirm your login.

More information can be found at www.monroecc.edu/go/techtips

Employees should contact the Employee Technology Support Center at (585) 292-TECH (8324), option 3, Monday-Friday, 8:45am - 4:45pm, for assistance.

Eileen Wirley
Technology Services - AVP Office
03/01/2022