MCC Daily Tribune

292-TECH and Remote ACD Support

On Wednesday August 5, the Technology Services employee support telephone line (292-TECH, option 3) will return to live coverage. Technology Services have been working with our vendor to enable team members working remotely to participate in departments' ACD (Automatic Call Distribution) groups. The Technology Support team will be the pilot to test out the new service. Our plan is to test for a short period of time, then work with Student Services to begin rolling out this capability by department.

For technology support, call 292-TECH option 3, then option 1 to speak with our staff directly.

James Clement
Communications and Network Services
08/05/2020