Skip to main content


Repost Message
will copy the article into draft mode and enable you to edit/change dates and information.
Do not change the dates
of this posting because it will affect the original.

MCC Daily Tribune

MCC Public Safety Dispatchers Answer the Call 24/7

A Monroe Community College Public Safety dispatcher may be the first person you interact with when contacting Public Safety.  The MCC Emergency Communications Office, housed within the Department of Public Safety, currently employs 4 full-time and 4 part-time dispatchers.

MCC dispatchers come from various backgrounds, but most have some form of first responder experience and have trained, volunteered or worked with local emergency service departments such as the county’s ECD-911 Center or local Fire/ EMS agencies.  

The MCC Department of Public Safety as well as the Emergency Communications Office are open 365 days a year and staffed 24 hours a day.

Working dual positions as both telecommunicator and dispatcher, call taking consists of emergency and non-emergency requests for service.  No matter the reason, all calls are accepted at one answering point.  All of the dispatchers are trained in and are responsible for monitoring devices such as the college’s fire alarm systems, door and panic alarms, RAVE Guardian and live CCTV.     

  • Make sure to save our number on your mobile device: 585-292-2911
  • Dial us from any interior campus phone.  Just pick up the receiver and dial 2911.
  • From any Blue Light Phone System located in most lots, athletic fields and entrances.
  • Download the Rave Guardian Mobile Safety App on any Android or iPhone.
  • Register for the MCC Alert System: Important safety and other college alerts are automatically sent to your MCC email address. Add phone numbers and other email addresses if you’d like to receive alerts via text, calls and personal email.
  • Leave us a voice message on our Tip Line at 585-292-3636.
  • Send us a message using our Silent Witness option. A link is available on Public Safety’s web page:  https://www.monroecc.edu/depts/pstd/silent-witness/

MCC Public Safety Dispatchers are here to assist and serve the college community, guests and visitors with all of their needs.  We look forward to speaking with you. 

Katie Ferguson
Public Safety
07/18/2022