On Nov. 22, 2002 Dispatcher Jeffrey Cooper, from the 3 - 11 p.m. shift, completed the Public Safety Dispatcher's Basic Training Course at the New York State Fire Academy. In addition to receiving his New York State Certification, Dispatcher Cooper is accredited by the Association of Public-Safety Communications Officials (APCO) as a basic telecommunicator. APCO is the largest professional organization dedicated to the enhancement of public safety communications, and sets the standards for 9-1-1 centers across the nation.
Linda Williams Public Safety 12/10/2002 |