The ability to diffuse uncomfortable or hostile work situations do not go unnoticed by your colleagues and peers. As a leader, it is critical to demonstrate excellent conflict management skills within your teams, each and every day.
This one-day work shop on Conflict Management, covers a seven-step process that provides tactics for dealing with key issues in a relationship that prevent harmony and mutual productivity. Understanding and mastering Conflict Management is not about overwhelming the other person with a "do it or else" approach. It's more about productive, diplomatic and negotiated agreements that allow a relationship to succeed.
Limited seats remain for the upcoming session.
Register today! <
https://workforceforward.com/professional-development/communication-in-business-courses/conflict-management-sections/>
MCC Corporate College
Conflict Management
Tuesday, November 29, 2016
8:30am-11:00am
$119
For more information contact us at 585.292.3770 or: <
mailto:corporatecollege@monroecc.edu> .
MCC Corporate College is located at 1057 E. Henrietta Rd., Suite 100, Rochester, NY.
Directly across the street from the Brighton Campus.