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MCC Daily Tribune

Don't Miss Student Emails - Check Spam

Remember to check your Junk Boxes at https://spam.monroecc.edu because messages from students may be blocked by filters screening potentially harmful content. False positives happen with spam filtering, so it is possible that legitimate messages from students (or any other outside sender) could be junked. Note that internal messages sent between @monroecc.edu users are not subject to filtering via this platform.

To check your Junk Box, visit https://spam.monroecc.edu in a web browser and log in with MCC Network Account credentials. The contents of the Junk Box are displayed upon log-in, and any erroneously filtered message can be delivered to the Inbox by selecting an item from the list and clicking the "Unjunk" button.

  • Whitelist (always deliver messages from this sender or domain to my Inbox) and blacklist (never deliver messages from this sender or domain to my Inbox) entries can be maintained under Security Services -> Anti-Spam -> Address Books.

  • In addition, many users have found it helpful to enable the periodic Junk Box Summary digest messages, to send a listing of messages that have been placed in their Junk Box since the last notification. These digests can be configured to send at any configured interval - from as often as hourly to once every 14 days.

  • To enable Junk Box Summary notifications, click Junk Box Management -> Summary Notifications to configure.

You should also keep an eye on your Junk and Junk Email folders to review emails filtered by Outlook.

For technology support, submit a ticket through the link on the Technology Help tab of myMCC (Create or View Technology Support Requests) or call technical support at 292-8324, option 3.

Eileen Wirley
Technology Services - AVP Office
09/03/2020