Dental Hygiene Clinic

Patient Safety

Monroe Community College Viswanathan Dental Clinic is now open for dental care in a limited capacity.

The Monroe Community College Viswanathan Dental Hygiene Clinic (MCCVDHC) will be reopening following the guidelines set forth from the New York State Department of Health (DOH), the Centers for Disease Control (CDC), and the Occupational Safety and Health Administration (OSHA). The MCCVDHC will limit the number of students, faculty, staff and patients in the building, allowing for maximum social distancing and minimizing risk.

As an accredited dental hygiene training facility, infection control has always been a top priority in our clinic. Our infection control protocol ensures state and federal guidelines are meticulously followed to protect our patients. Our professional-grade sterilization facilities offer the highest-level of quality control available. Now, we have taken further action to ensure your health and safety by establishing screening protocols for anyone who enters our building, increasing personal protective equipment standards, adding protective shields at all clinic desks, and enhancing cleaning practices.

To learn more about these initiatives and how they may impact your visit to the Monroe Community College Viswanathan Dental Hygiene Clinic, please read the details below and visit this site for updates.

Screening Efforts

Upon arrival at MCC Please wait in your vehicle and contact your assigned Dental Hygiene Student upon arrival for further directions/instructions

All campus employees, students, contractors and visitors will be directed to the entrance and screening station on campus. The designated access point is level 1, Building 1. You will be directed to the Parking Services window.

 All patients, visitors, faculty, staff and students must complete a short COVID-19 screening survey in order to enter the building. These screening checks help determine your risk of exposing others to COVID-19 and help protect you as well.

  1. Individuals must wear a face covering at all times when in common or shared indoor spaces and when within six feet of others outdoors.  Face coverings are required to be worn when approaching the screening point.
  2. When an individual does not pass the screening check, they will be provided with verbal instructions for their next steps.

These screening questions are also asked each time you schedule an appointment, the day prior to your appointment, at the time of your visit, and two days after your appointment. Your temperature will also be taken at the time of your visit by one of our students. We thank you for your patience and cooperation in completing these multiple screenings. While we understand these questions may be repetitive, please know that our extra efforts are for your safety as well as the health and safety of everyone in our facilities. 

Personal Protective Equipment

Proper PPE including ASTM level 3 masks, gowns, gloves and safety glasses have always been a requirement for our students, faculty, and clinical staff working at MCCVDHC. We have increased PPE standards to include face shields, head and shoe coverings.

All patients and visitors to our campus should be wearing a mask or face covering at all times unless treatment is being provided.

Social Distancing

Patient entry to the building will be staggered to promote separation and minimize wait times in public areas. Signage is being added to remind people of social distancing. We have created designated pathways in certain hallways to keep traffic flowing in one direction and limit close contact.

You will be required to hand sanitize your hands upon entering the clinical area. You will be taken directly to your unit upon entry to MCCVDHC.

Cleaning Practices

While infection prevention has always been a top priority, we are now taking extra precautions when it comes to cleaning our clinical facilities, waiting rooms, elevators, restrooms, and other public spaces to ensure everyone’s safety. We are focusing on all high-touch areas and clean these multiple times a day to make sure every area is continuously disinfected.

In addition, our dental operatories are meticulously cleaned after each patient appointment following infection control guidelines. All dental instruments are sterilized and individually wrapped in our state-of-the-art instrument processing facility using professional grade sterilization techniques.

Visitor Restrictions

The safety of you and your loved ones remains our top priority. For the protection of everyone, we are limiting visitors to our patients and parents or guardians of minors being seen for treatment only.

Adapted with permission of Hudson Valley Community College 7/2020

Services Provided

  • Fluoride Treatment
  • Head and Neck Examination
  • Intra & Extra-Oral Photographs     (suspended during Covid-19 Pandemic)
  • Medical and Dental History
  • Nicotine Cessation Guidance
  • Oral Self Care Instruction
  • Oral/Systemic Counseling
  • Periodontal Examination
  • Polishing     (suspended during Covid-19 Pandemic)
  • Radiographs (X-rays)
  • Risk Assessments
  • Scaling
  • Sealants     (suspended during Covid-19 Pandemic)

Who can get dental treatment at MCC?

Please check with clinic receptionist for any restrictions that may apply during Covid-19 pandemic.

Who provides dental hygiene services at MCC?

Treatment is provided by dental hygiene students working under the supervision of licensed dental hygienists and dentists. Because this is a learning experience, your appointments may be longer than comparable treatment at a dentist's office.

How long will it take to complete my appointment?

Your first appointment will last about three hours. At that time, you'll be given an estimate of how many additional appointments you may need, if any.

What does it cost?

There is a small fee for each service. People 62 and older and those on Medicaid are treated without charge.

Do I need an appointment?

Yes. Call (585) 292-2045 to schedule an appointment. The Dental Hygiene Clinic is open Monday - Friday from 8 a.m. to 4 p.m. Some Tuesday and Thursday evening appointments are also available. The Center is closed summers.

Where do I park?

From the main entrance on E. Henrietta Road, patients should turn right at the crossroads. Patient parking is available in Lot "K". At the entrance to the lot, press the speaker button and state you are a dental clinic patient. Proceed to the edge of the lot and park in the designated dental patient area. Parking is metered and patients should bring 8 quarters ($2.00) to cover parking fee. Violators will be ticketed.



This notice describes how HEALTH information about you may be used and disclosed and how you can get access to this information.  Please review it carefully.

The Dental Hygiene Clinic Covered By This Notice

This Notice describes the privacy practices of VISWANATHAN DENTAL STUDIES CLINIC the “Dental Hygiene Clinic".  "We" and "our" means the “Viswanathan Dental Studies Clinic”.  "You" and "your" means our patient.


 If you have any questions or would like further information about this Notice, you can either write to or call the Privacy Official for our Dental Practice:

  • Dental Hygiene Clinic Name:
    Viswanathan Dental Studies Clinic
  • Privacy Official for Dental Hygiene Clinic:
    Casey Bianchi - DA, Marsha Bower - DH-2nd year, Sherri Kurtz - DH-1st year
  • Dental Hygiene Clinic mailing address:

    • 1000 East Henrietta Rd.
      Rochester, N.Y. 14623

  • Dental Hygiene Clinic phone number:
    (585) 292-2774

This Notice applies to health information about you that we create or receive and that identifies you.  This Notice tells you about the ways we may use and disclose your health information.  It also describes your rights and certain obligations we have with respect to your health information.  We are required by law to:

  • maintain the privacy of your health information;
  • give you this Notice of our legal duties and privacy practices with respect to that information; and
  • abide by the terms of our Notice that is currently in effect.

Our Use and Disclose of Your Health Information Without Your Written Authorization

Common Reasons for Our Use and Disclosure of Patient Health Information

  • Treatment:  We will use your health information to provide you with dental hygiene treatment or services, such as cleaning or examining your teeth or performing dental procedures.  We may disclose health information about you to dental specialists, physicians, or other health care professionals involved in your care.
  • Health Care Operations:  We may use and disclose health information about you in connection with health care operations necessary to run our practice, including review of our treatment and services, training, evaluating the performance of our staff and health care professionals, quality assurance, legal matters and business.
  • Appointment Reminders:  We may use or disclose your health information when contacting you to remind you of a dental appointment.  We may contact you by using a postcard, letter, voicemail, or email.
  • Treatment Alternatives and Health-Related Benefits and Services:  We may use and disclose your health information to tell you about treatment options or alternatives or health-related benefits and services that may be of interest to you.
  • Disclosure to Family Members and Friends:  We may disclose your health information to a family member or friend who is involved with your care if you provide written authorization to do so.

Less Common Reasons for Use and Disclosure of Patient Health Information

The following uses and disclosures occur infrequently and may never apply to you.  

  • Disclosures Required by Law:  We may use or disclose patient health information to the extent we are required by law to do so.  For example, we are required to disclose patient health information to the U.S. Department of Health and Human Services so that it can investigate complaints or determine our compliance with HIPAA.
  • Public Health Activities:  We may disclose patient health information for public health activities and purposes, which include: preventing or controlling disease, injury or disability; reporting births or deaths; reporting child abuse or neglect; reporting adverse reactions to medications or foods; reporting product defects; enabling product recalls; and notifying a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition.
  • Victims of Abuse, Neglect or Domestic Violence:  We may disclose health information to the appropriate government authority about a patient whom we believe is a victim of abuse, neglect or domestic violence.
  • Health Oversight Activities:  We may disclose patient health information to a health oversight agency for activities necessary for the government to provide appropriate oversight of the health care system, certain government benefit programs, and compliance with certain civil rights laws.
  • Lawsuits and Legal Actions:  We may disclose patient health information in response to (i) a court or administrative order or (ii) a subpoena, discovery request, or other lawful process that is not ordered by a court if efforts have been made to notify the patient or to obtain an order protecting the information requested.
  • Law Enforcement Purposes:  We may disclose patient health information to a law enforcement official for a law enforcement purposes, such as to identify or locate a suspect, material witness or missing person or to alert law enforcement of a crime.
  • Coroners, Medical Examiners and Funeral Directors:  We may disclose patient health information to a coroner, medical examiner or funeral director to allow them to carry out their duties.
  • Research Purposes:  We may use or disclose patient health information for research purposes pursuant to patient authorization waiver approval by an Institutional Review Board or Privacy Board.
  • Serious Threat to Health or Safety:  We may use or disclose patient health information if we believe it is necessary to do so to prevent or lessen a serious threat to anyone's health or safety.
  • Specialized Government Functions:  We may disclose patient health information to the military (domestic or foreign) about its members or veterans,  for national security and protective services for the President or other heads of state, to the government for security clearance reviews,  and to a jail or prison about its inmates.
  • Workers' Compensation:  We may disclose patient health information to comply with workers' compensation laws or similar programs that provide benefits for work-related injuries or illness.

Your Written Authorization for Any Other Use or Disclosure of Your Health Information

We will make other uses and disclosures of health information not discussed in this Notice only with your written authorization. You may revoke that authorization at any time in writing. Upon receipt of the written revocation, we will stop using or disclosing your health information for the reasons covered by the authorization going forward.

Your Rights with Respect to Your Health Information

You have the following rights with respect to certain health information that we have about you (information in a Designated Record Set as defined by HIPAA).  To exercise any of these rights, you must submit a written request to our Privacy Official listed on the first page of this Notice.

  • Access:  You may request to review or request a copy of your health information.  We may deny your request under certain circumstances.  You will receive written notice of a denial and can appeal it.  We will provide a copy of your health information in a format you request if it is readily producible.  If not readily producible, we will provide it in a hard copy format or other format that is mutually agreeable.   If your health information is included in an Electronic Health Record, you have the right to obtain a copy of it in an electronic format and to direct us to send it to the person or entity you designate in an electronic format.  We may charge a reasonable fee to cover our cost to provide you with copies of your health information.
  • Amend:  If you believe that your health information is incorrect or incomplete, you may request that we amend it.  We may deny your request under certain circumstances. You will receive written notice of a denial and can file a statement of disagreement that will be included with your health information that you believe is incorrect or incomplete.
  • Restrict Use and Disclosure:  You may request that we restrict uses of your health information to carry out treatment, payment, or health care operations or to your family member or friend involved in your care. We may not (and are not required to) agree to your requested restrictions, with one exception;
  • Confidential Communications: Alternative Means, Alternative Locations.  You may request to receive communications of health information by alternative means or at an alternative location.  We will accommodate a request if it is reasonable and you indicate that communication by regular means could endanger you.  When you submit a written request to the Privacy Official listed on the first page of this Notice, you need to provide an alternative method of contact or alternative address and indicate how payment for services will be handled. 
  • Accounting of Disclosures:  You have a right to receive an accounting of disclosures of your health information for the six years prior to the date that the accounting is requested except for disclosures to carry out treatment, health care operations (and certain other exceptions as provided by HIPAA).  The first accounting we provide in any 12-month period will be without charge to you.  We will charge a reasonable fee to cover the cost for each subsequent request for an accounting within the same 12-month period.  We will notify you in advance of this fee and you may choose to modify or withdraw your request at that time.
  • Receive a Paper Copy of this Notice:  You have the right to a paper copy of this Notice.  You may ask us to give you a paper copy of the Notice at any time (even if you have agreed to receive the Notice electronically). To obtain a paper copy, ask the Privacy Official.

We Have the Right to Change Our Privacy Practices and This Notice

We reserve the right to change the terms of this Notice at any time.   Any change will apply to the health information we have about you or create or receive in the future.  We will promptly revise the Notice when there is a material change to the uses or disclosures, individual's rights, our legal duties, or other privacy practices discussed in this Notice.  We will post the revised Notice on our website (if applicable) and in our office and will provide a copy of it to you on request.  The effective date of this Notice (including any updates) is in the top right-hand corner of the Notice.

To Make Privacy Complaints

If you have any complaints about your privacy rights or how your health information has been used or disclosed, you may file a complaint with us by contacting our Privacy Official listed on the first page of this Notice. 

You may also file a written complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

The privacy of your health information is important to us.  We will not retaliate against you in any way if you choose to file a complaint.