MCC Daily Tribune

Why is my password expiring so often?

THANK YOU to each of you who have completed your KnowBe4 Cyber Security Awareness training during the fall semester. Stay alert for those phishing emails!

For those whose training is overdue and incomplete, your network password has been set to expire every 7 days. When it expires, please make sure you update your password on all the devices you use to access the MCC network, including your desktop PC, cell phones, laptops, home computers, etc.

Once you have completed all your assigned training, you should request that your password expiration be reset back to normal by emailing (HELPDESK@monroecc.edu) or calling Technology Support at 292-8324. You do not have to provide certificates of completion; your status is visible in the KnowBe4 system.

The secure link to access and finish your training can be found at myMCC > Employees > Technology Help in the Technology Links Channel. Adjuncts and other users who are "archived" in KnowBe4 will be able to sign in and take the training once they are assigned an active job position in Banner.

You can find password change instructions here: https://www.monroecc.edu/ask/index.php?/article/AA-06260/94/EmploeeechnologHelpDek/Accon/Hoochangeopaod.html

If you have technical problems, please call the Technology Support team at 292-TECH.

Wirley, Eileen
Technology Services - AVP Office
01/23/2020