Common search terms

All Programs
How to Apply
Financial Aid
Public Safety Training Facility
Online Learning

Information for Faculty

Falculty Support/ Zoom Support Hours

We offer support in Brightspace, Zoom, Instructional Design, AI, and Accessibility. Faculty are welcome to chat with our team, share their screen, and receive personal guidance tailored to their needs. Updated schedules will be sent to faculty on a weekly basis through our Virtual Campus (VC) Faculty Center announcements in Brightspace. Please be sure to enable your Brightspace notifications and check your "Other" folder in Outlook.

Location and Contact

Brighton Campus

Building 3, Room 150

8:45am to 4:45pm

8:45am to 4:45pm
VirtualCampus@monroecc.edu

Please use the Zoom link below during scheduled support hours. If you need assistance outside of drop-in times, feel free to contact the Virtual Campus to arrange an appointment. 

Virtual Campus Zoom Link

Other Support Options

  • Faculty can contact the SUNY Online Support Services Help Desk for Brightspace support after hours and on the weekend.
  • Please note the new support hours for Fall 2026 beginning August 24.  Thursdays will be reserved for appointments. Please use our team bookings page to Book an Appointment

Week of 9/28 through 10/2:

  • Monday 9/28: 10am to noon
  • Tuesday 9/29: 10am to noon, 1pm to 3pm
  • Wednesday 9/30: 10am to noon, 1pm to 3pm
  • Thursday 10/1: No Drop-In Zoom - Appointment Only
  • Friday 10/2: Diversity Conference at MCC, No Support

Week of 10/5 through 10/9: 

  • Monday 10/5: 10am to noon
  • Tuesday 10/6: 10am to noon, 1pm to 3pm
  • Wednesday 10/7: 10am to noon, 1pm to 3pm
  • Thursday 10/8: No Drop-In Zoom - Appointment Only
  • Friday 10/9: 10am to noon

Week of 10/12 through 10/16:

  • Monday 10/12: 10am to noon
  • Tuesday 10/13: 10am to noon, 1pm to 3pm
  • Wednesday 10/14: 10am to noon, 1pm to 3pm
  • Thursday 10/15: No Drop-In Zoom - Appointment Only
  • Friday 10/16: No Support

Week of 10/19 through 10/23:

  • Monday 10/19: 10am to noon
  • Tuesday 10/20: 10am to noon, 1pm to 3pm
  • Wednesday 10/21: 10am to noon, 1pm to 3pm
  • Thursday 10/22: No Drop-In Zoom - Appointment Only
  • Friday 10/23: 10am to noon

Week of 10/26 through 10/30: 

  • Monday 10/26: 10am to noon
  • Tuesday 10/27: 10am to noon, 1pm to 3pm
  • Wednesday 10/28: 10am to noon, 1pm to 3pm
  • Thursday 10/29: No Drop-In Zoom - Appointment Only
  • Friday 10/30: 10am to noon

Check back later for November support hours!

Faculty Innovation Center

The Faculty Innovation Center (FIC) is located in the Virtual Campus Center, Brighton Campus (room 3-122A). Faculty are welcome to use the computers for course work and development. We have recently added a license for Adobe Acrobat on six of our FIC computers. We also have a printer available on site for your convenience.

If you plan to visit in person for direct support, we kindly encourage you to schedule an appointment in advance. Please email the Virtual Campus (virtualcampus@monroecc.edu). 

Appointments

Instructional designers are available by appointment to assist with planning, development and execution of course design. Please email or use their booking link to request an appointment:

 

Brightspace Resources

  • VC Faculty Center: Our organization contains resources for Brightspace and other college-supported technology, resources for the design of online courses, and our weekly support schedules (all faculty are enrolled in this space)
  • Access: A Quest Toward Inclusion: This asynchronous, self-paced program allows you to expand your skills around basic digital accessibility principles created by our colleagues at SUNY-Oswego (all faculty and staff are enrolled in this space)
  • Brightspace Tutorials for Instructors: YouTube tutorials created by D2L on how to use various features of the Learning Management System.
  • SUNY Digital Learning Environment (DLE) Website Brightspace resources created from SUNY. Some information may require your SUNY login (MCC email/password). 

Resources for Online Faculty