Complaints of all types should have attempted resolution informally and closest to the source of the complaint. If that person is not available or is unresponsive, then the supervisor is the next contact person. Most of the procedures outlined in the steps below begin the formal process.
| Type of Complaint | Action Initiated By | Action | Contact Person |
|---|---|---|---|
| Academic Dishonesty | Faculty | Fill out Report of Academic Dishonesty Violation and inform student of penalty; send memo to Acting Vice President for Student Services, Kimberly McKinsey-Mabry, Ed.D. | Amy Greer (585) 292-2023 agreer@monroecc.edu |
| Classroom Behavior | Faculty | Follow the steps outlined under Classroom Behavior | Amy Greer (585) 292-2023 agreer@monroecc.edu |
| Complaints re: Faculty, Classroom Environment, College Procedures | Student | Follow the steps outlined under Complaints Protocol | Ryan Messenger (585) 292-2193 rmessenger@monroecc.edu |
| Grade Dispute/Academic Grievance | Student | Information regarding filing a grade dispute | Kelsey Bright (585) 292-2196 kbright3@monroecc.edu |
| Sexual Discrimination, including Sexual Harassment and Sexual Misconduct | Faculty, Student, Staff |
Information regarding on- and off-campus resources, disclosure and reporting options, and contact information is located on the Title IX webpage |
Shannon Glasgow |
| Student Well-being/General Concerns | Faculty | Fill out the online Behavioral Incident Report form | Amy Greer (585) 292-2023 agreer@monroecc.edu |
*This is not meant to be an inclusive list.