Common search terms

All Programs
How to Apply
Financial Aid
Public Safety Training Facility
Online Learning

Complaints & Incident Reporting

Your positive experience at Monroe Community College is of utmost importance to us.

During the time of your relationship with the College, situations may arise in which you believe the institution has acted in error or that your particular case requires further review. In these situations, if you have already attempted to remedy the problem with the particular office/department, you may submit a complaint form, as listed below. Following the submission of a complaint form, the College’s Ombudsman will follow up with you.

Complaints and Incident Reporting

Please read the descriptions and select the form that seems most appropriate for your situation.

College Complaint Reporting Form

Please use this form if you are filing a complaint with the College about a service area, employee, faculty member, class, or policy. A representative from Academic and Student Services will follow up with you. Please do not submit this form if you are filing a complaint about a grade (see Academic Grade Grievance Form below). For additional information regarding complaints, please see Other Complaint Options.

Please note: For concerns about faculty/grades, you should speak with your faculty member first, then escalate the situation to the department chair, then go to the dean of the appropriate school. If you are uncertain who the chair or dean is, please contact the Student Rights and Responsibilities office at 585-292-2023 or email the Student Rights Office (studentrights@monroecc.edu) for assistance.

Discrimination and Sexual Harassment Complaint Form

Can be submitted anonymously
Please use this form if you have experienced or witnessed an incident of bias or discrimination that is related to one or more categories as defined by the Monroe Community College Notice of Non-Discrimination: This form can also be used to report sexual harassment/sexual misconduct. The Chief Diversity Officer or Title IX Coordinator will follow up with you.

Academic Grade Grievance Form

Please use this form if you are filing a complaint about a grade, as identified in the Academic Grade Grievance Procedure. Please note that the first step in the Academic Grade Grievance Procedure is to speak to your faculty member about the grade. 

Behavioral Incident Report

Please use this form if you are reporting disruptive or concerning behavior not covered by any other form on this page. The Office of Student Rights and Responsibilities will follow up with you.

 

Please Note: These forms are not for emergency situations. If you or someone else is in immediate danger, please contact Public Safety at 585-292-2911.