Skip to main content


Repost Message will copy the article into draft mode and enable you to edit/change dates and information.
Do not change the dates of this posting because it will affect the original.

MCC Daily Tribune

Dispatchers Tina Massey & Jason Rampello Complete Public Safety Dispatcher II Training

MCC Public Safety Dispatchers Tina Massey and Jason Rampello recently completed a week long Dispatcher II Training at the New York State Academy of Fire Science. 

This curriculum serves to provide further education for the modern day Public Safety Dispatcher. This course focuses on current trending issues in the industry and includes the following topics: Domestic violence, handling different types of callers as well as managing the mass-casualty incident (eg. Active shooting). Also included is managing fireground communication including Mayday situations. A discussion of legal responsibilities and stress management for the seasoned dispatcher will also be included. 

Katie Ferguson
Public Safety
10/24/2023