MCC Daily Tribune

Dispatchers S. Melia & J. Landers Complete Active Shooter Incidents for Public Safety Communications Training

Public Safety Dispatchers Sue Melia and Jennifer Landers recently completed the APCO (Association of Public Safety Communications Officials) Active Shooter Incidents for Public Safety Communications Training.

Telecommunicators need to be aware of the unique challenges posed by active shooter incidents and be prepared to address them well in advance. This course looks at the role of the telecommunicator through all stages of an active shooter incident.

This course is built on the experiences of frontline telecommunicators who have worked active shooter incidents. Upon their recommendation, the course is structured along the arc of events that happen before, during and after an active shooter incident. The goal of the course is to educate telecommunicators about the intricate issues and challenges posed by active shooter incidents, including preparedness for an incident, response to an incident and the role the telecommunicator plays following an incident.

Katie Ferguson
Public Safety
11/29/2023