MCC Daily Tribune
Dispatchers Tina Massey & Jason Rampello Complete Public Safety Dispatcher II Training
MCC Public Safety Dispatchers Tina Massey and Jason Rampello recently completed a week long Dispatcher II Training at the New York State Academy of Fire Science.
This curriculum serves to provide further education for the modern day Public Safety Dispatcher. This course focuses on current trending issues in the industry and includes the following topics: Domestic violence, handling different types of callers as well as managing the mass-casualty incident (eg. Active shooting). Also included is managing fireground communication including Mayday situations. A discussion of legal responsibilities and stress management for the seasoned dispatcher will also be included.
Katie Ferguson
Public Safety
10/24/2023