MCC Daily Tribune

MCC student email not syncing via mail clients

Student Technology Services has discovered that Office365 student email accounts have stopped syncing with 3rd party mail clients, including, but not limited to, Android mail clients, iOS mail client, Gmail, Thunderbird, Outlook and Mac Mail.

There are alternate methods for students to check their email.

Currently, the Microsoft Outlook app for Android & iOS will properly sync email on mobile devices.
Windows Mail client on Windows 10 & 8 devices will also properly sync MCC student email accounts.

Students can access email at the web client on any device with an active internet connection either directly at https://www.outlook.com/student.monroecc.edu or by logging into myMCC and clicking on the "Student Email" icon at the top.

MCC administrators are working with Microsoft to identify the cause.

Microsoft Outlook app for Android
https://play.google.com/store/apps/details?id=com.microsoft.office.outlook&hl=en

Microsoft Outlook app for iOS
https://itunes.apple.com/us/app/microsoft-outlook/id951937596?mt=8

Questions? Please contact the MCC Student Technology HelpDesk.

Student Technology HelpDesk
Brighton Campus
Learning Resources Center (11-106B)
Monday - Friday 9am - 4pm
Downtown Campus
DC Learning Commons 4th floor (rm 440)
Monday - Friday 9am - 1pm
Phone: 585.292.TECH option 1
Email: technologyhelp@student.monroecc.edu

Eggleston, Andrew
Learning Resources
10/27/2017