You may have heard on the news that Excellus Blue Cross Blue Shield has been the victim of a cyberattack. Excellus provides health insurance benefits to our employees and, as such, employee information may have been accessed as part of that attack. Excellus will be contacting affected individuals by mail regarding the breach of the data and will be providing information about services to assist affected individuals in protecting their information, including free credit monitoring and identity theft protection.
Dedicated websites at Excellus have been established for members to view frequently asked questions/answers and to sign up for those services. Those links are: www.excellusfacts.com <https://www.excellusfacts.com> and www.lifethcfacts.com <https://www.lifethcfacts.com> . Excellus’ press release and substitute notice on the cyberattack are attached.
Excellus BCBS Press Release.pdf
Final Excellus BCBS Substitute Notice_20150908.pdf