Excellus BlueCross BlueShield is undergoing a system upgrade to provide more efficient service to their members. As a result, you will receive plastic identification cards with a new prefix and new subscriber identification number. These card will be mailed around June 20th.
Please be sure to start using your new ID card with your new number on 7/1/11
In addition to your new ID cards, after 7/1/11 you will have access to:
New Member Self-Service Tools:
-- View your plan and benefits
-- Check the status of a claim
-- See your deductible balance
-- View authorizations and more
Monthly Health Summary:
-- A single source for reviewing claims and services for all dependents covered under your health plan
-- An easy to read record of monthly claims for each medical service processed
-- A snapshot of your family’s claims and information
You’ll have the same great benefits plus even more tools to help you better manage your health care.
Be looking for a mailing from Excellus explaining this system change and what you can expect. The mailing will go out in mid-June.
The Human Resource Team