EBS-RMSCO has informed us that they have corrected the issue that has been holding up Flexible Spending Automatic Claims Transfer reimbursements for some of our employees in 2012. The final step is to load catch-up files to pay back claims. EBS expects to complete the catch-up file process by March 15, 2012.
If you are still not receiving automatic claims from your flexible spending account by March 30, 2012, please contact Karen in the HR office through email or at Extension 2113. We have been and will continue to work to achieve a resolution to this issue.
The Human Resources Team