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MCC Daily Tribune

TimelyCare - Free! Virtual Mental Health and Medical Care for Students

The Counseling Center, Disability Services, and Health Services office want to inform you / remind you of the virtual mental health and medical care resources available for eligible students.

TimelyCare offers virtual care, self-care, and well-being tools as well as on-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level behavioral health professionals is at your fingertips.  

TimelyCare Services included for students:

  • TalkNow: On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level behavioral health professionals.
  • MedicalNow: Unlimited, 24/7, on-demand service provides urgent and low-acuity medical care.
  • Scheduled Medical Care: Schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.
  • Scheduled Counseling: Schedule appointments with the providers of their choice, at times that work for them, typically within 7 days.
  • Health Coaching: Through personal health coaching, you can receive guidance to support lifestyle changes, healthy habits, and the transition from home to campus life.
  • Self-Care Journeys: 24/7/365 access to evidence-based tools and techniques to navigate the unique health challenges you face.
  • Peer Community: 24/7, inclusive, and positive support system for students. Day or night, it helps students know they are not alone in their health and well-being journeys.

TimelyCare Services included for faculty:

  • Faculty and Staff Support: Call 833-4-TIMELY any time, day or night, to reach the TimelyCare team for guidance and support in cases of student distress. 

How to Access TimelyCare:

Users can access TimelyCare in the MyMCC portal or on the Health Services website.

MyMCC Portal Pathway (Campus Resources – Health and Wellness – TimelyCare)

Students have also been notified of this information in the MCC Student Tribune.

Stephanie Pinckney
Counseling Center & Disability Services
01/24/2024