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As part of the Brown Bag Lunch Session series, the  ETS Customer Service Team will be offering informational tours in October. If  you are curious about what your coworkers do on campus or what services they  offer, join us to find out more about our ETS service areas. MCC faculty, staff  and administration are all welcome! The tours will be approximately 30-40  minutes.
 ETS BROWN BAG TOUR
 
 MONDAY OCTOBER 2, 2006 @ 12:00 in ROOM 1-103
 
 PC and Network Services Offices, Data Closet, SDF
 
 ·        Network  Support is responsible for the design, development, installation and maintenance  of the College’s personal computers, local area network (LAN), wide area network  (WAN), and all related network infrastructure. This infrastructure supports  computerized classrooms, labs, learning centers, and office equipment for all  MCC locations.
 
 ·        PC  Technical Support is responsible for configuration, installation and maintenance  of the College’s personal computers. We support 3,000+ PCs, 65+ computer  classrooms /labs/learning centers, 90+ Smart classrooms; 220+ networked printers and office PCs  at all four sites (Brighton, DCC, ATC and PSTF).
 
 Join Jeff Collar to get a sneak  peek of behind the scenes work. Sign up at: https://cnsweb.monroecc.edu/etscs/etstour.asp
 
 OR
 
 ETS BROWN BAG TOUR
 
 MONDAY OCTOBER 2, 2006 @ 12:00 in  ROOM 11-106
 
 Learning Resources
 
 Learning Resources provides  coordination, technical support and maintenance for a variety of learning  resources and environments at Brighton and DCC including the Electronic Learning  Centers, smart classrooms, and general classroom audiovisual  needs.
 
 Electronic Learning Centers (ELC)  All MCC students (full or part-time) with a valid MCC photo ID card or MCC  Alumni with a valid MCC Alumni Association card may use the  ELC.
 
 Smart Classrooms variety of  technology enhanced classrooms to meet faculty needs including lab style (with a  computer for each student) and lecture style (with a computer and LCD projector  for the instructor). We provide support and training in the use of these rooms  as well as ad hoc scheduling of computer classrooms (lab  style).
 
 A/V Resources provide audiovisual  equipment delivery to classrooms, workshops, seminars, and meetings.
 
 Join Jeff Thompson to learn  how Learning Resources coordinates its many services. Sign up at: https://cnsweb.monroecc.edu/etscs/etstour.asp
 
 ETS BROWN BAG TOUR
 
 WEDNESDAY, OCTOBER 4, 2006 @ 12:00  in ROOM 3-168
 
 Print Shop / Word Processing
 
 ·        Publications custom design  services to meet your needs.
 
 ·        Offset Press two offset  presses with two color printing heads that allow for simultaneous printing of  two colors at once. Additional presses are available for envelopes, panel cards  and carbonless form reproduction.
 
 ·        DocuTech state-of-the-art  digital document handling system capable of duplicating 135 copies per minute.
 
 ·        Bindering/Finishing
 
 ·        Word Processing supports  classroom, academic and administrative word processing needs for faculty and  staff.
 
 Explore the exciting world of  printing and processing with Bill Gruhn and Brenda Vickers. Sign up at: https://cnsweb.monroecc.edu/etscs/etstour.asp
 
 OR
 
 ETS BROWN BAG TOUR
 
 WEDNESDAY, OCTOBER 4, 2006 @ 12:00  in ROOM 1-103
 
 Mailroom and Telecom Services
 
 Telecommunications supports and  maintains the three PBX’s and voice messaging servers at the Brighton and Damon  City campuses and the Applied Technology Center; annually processes  approximately 1 million outgoing calls and approximately 1.3 million incoming  calls and provides service for 1,760 telephones, 1,545 user voice mailboxes, 50  fax lines, 325 integrated call processing mailboxes and 50 pay  phones.
 
 Mail Services processes and  distributes mail for the Brighton Campus, Damon City Campus, Applied  Technologies Center and Public Safety Training Facility. The MCC Mail Center  processes and distributes incoming mail at an annual rate of: 620,000 mail  pieces from the U.S. Postal Service, 4,100 packages and 80,000 interoffice mail  pieces.
 
 Join Jeff Collar and be a part of  this informative tour to understand these important services. Sign up  at: https://cnsweb.monroecc.edu/etscs/etstour.asp
 
 ETS BROWN BAG TOUR
 
 FRIDAY, OCTOBER 6, 2006 @ 12:00 in  ROOM 2-200
 
 Leroy V. Good Library
 
 This Library contains more than  90,000 books and other forms of library materials, more than 500 magazine and  journal subscriptions and a growing collection of music CD’s, cassettes,  records, videos and DVDs. The collection is centered on courses taught at MCC  and is supplemented with materials and videos of general  interest.
 
 ·        Areas:   Circulation/Reserve Desk, Information Desk, Interlibrary Loan/Reference,  Serials, Book Stacks and Study Rooms.
 
 ·        Special  Collections/Services:   Holocaust and Human Rights Center / Teaching  Creativity Center / SUNY Resource Center information / Library Instruction Room  /Study Rooms / Laptops for students.
 
 ·        College Archives:  The  Archives include administrative records, Board of Trustee minutes, reports,  correspondence and records of committees, student publications, handbooks,  independent studies, memorabilia, and photographs of college related  events.
 
 Join Ellen Mancuso for an overview  of our valuable library services. Sign up at: https://cnsweb.monroecc.edu/etscs/etstour.asp
 
 .OR
 
 ETS BROWN BAG TOUR
 
 FRIDAY, OCTOBER 6, 2006 @ 12:00 in  ROOM 6-100
 
 Computing
 
 Computing provides MCC with the  latest technology and information resources available including administrative  computing systems. Services to MCC are broadly grouped into three areas:  Database Administration/Operations, Programming Services, and Web  Development
 
 Database Administration/Operations:  · Online access and security for administrative and student information systems  (i.e. Banner, FOCUS), reports generation and distribution· grade reports,  student attendance, testing data, faculty exams, college wide assessment and  electronic test scoring.
 
 Programming Services· Customize and  develop computer applications· Create, modify, and update applications· Ad hoc  reports.
 
 Web Site Development· Monitor and  manage the Web Site servers· Oversee the Web page publication procedure·  Coordinate the development of Web based application systems or  pages.
 
 Link up with Vanessa Anderson  to see what is really behind those locked doors. Sign up at: https://cnsweb.monroecc.edu/etscs/etstour.asp
 
 ETS BROWN BAG TOUR
 
 FRIDAY, OCTOBER 13, 2006 @ 12:00 in  ROOM 3-150
 
 ETS Instructional Technologies
 
 Instructional Development provides  assistance to faculty with all aspects of course development for online, hybrid  and face to face classes. This starts with an instructional design consultation  to determine the needs of the individual, followed by a production team to  assist faculty throughout development. The Faculty Innovation Centers, located  in room 3150 at Brighton and 4088 at DCC, provide a variety of technology  resources (computers, scanners, color printers, etc.).
 
 ·        Areas:  Media Resources,  Production and Video Services, Graphic Services, Imaging, Distance Learning,  Instructional Design, Faculty Innovation Center, Help Desk/Call Center
 
 Go with Steve Weider to explore a  "behind the curtain" look at these innovative resources. Sign up at: https://cnsweb.monroecc.edu/etscs/etstour.asp
 
 OR
 
 ETS BROWN BAG TOUR
 
 FRIDAY, OCTOBER 13, 200 @12:00 in  ROOM 1-313
 
 Vice President Offices
 
 The Vice President for Educational  Technology Services is a cabinet level college officer responsible for the  administration and leadership of all technology and library services for Monroe  Community College. This oversight includes fiscal responsibility and setting the  vision, mission and strategies for moving the college forward in a competitive  technology rich higher education environment.
 
 Set off with Peggy VanKirk to  explore the ETS Administrative Offices. Sign up at: https://cnsweb.monroecc.edu/etscs/etstour.asp
 
 Ellen Z. GozikETS Instructional  Technologies
 09/27/2006
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