Skip to main content


Repost Message will copy the article into draft mode and enable you to edit/change dates and information.
Do not change the dates of this posting because it will affect the original.

MCC Daily Tribune

Tech Tip: Handling Junk Mail

If you are finding a lot of emails in your Outlook email junk folder are legitimate, this could be a result of the filtering level you have selected in your Outlook email account. You can adjust the level of protection in your junk email folder.

The higher you set the protection level, the greater the risk of some legitimate messages being identified as junk and moved to the Junk E-mail folder.

  1. Right-click on any email. Hover over Junk. Select Junk E-mail Options. 
  2. Choose the level of protection you want.
    • No Automatic Filtering:  Although this turns off the automatic Junk Email Filter, messages are still evaluated by using the domain names and email addresses in your Blocked Senders List.
    • Low:   If you don't receive many junk messages, or want to filter only the messages that are the most obvious junk, select this option.
    • High:   If you receive lots of junk messages, but don’t want to restrict messages from senders on your safe lists, select this option. We recommend you occasionally check the Junk E-mail folder to make sure that a message you wanted isn’t moved in error.
    • Safe Lists Only :  This is the most restrictive option. Any message that isn't from someone on your Safe Senders List or isn't to a mailing list on your Safe Recipients List, is classified as junk.
  • Outlook: Email quarantine
    Some messages identified as spam and/or phishing are being directed by Microsoft to a quarantine for each MCC email account. You will get email notifications from quarantine@messaging.microsoft.com about these emails. The notification has links to Review Message, Release, or Block Sender. Instead of clicking on the link in the email, you can login directly to the Microsoft Defender Portal to access your quarantine.

If you need assistance in adjusting your junk e-mail filtering, please call Employee Technical support at (585) 292-8324, option 3, Monday thru Friday, 8:45am to 4:45pm.

Ann Penwarden
Computing & Information Technology Services
09/05/2024