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MCC Daily Tribune

Join Us: Complaints & Grievances Training June 18 at 10:00 AM

Join us for our Complaints & Grievances Training, designed to prepare you to handle student-related concerns with confidence and empathy. 

This training will be held Wednesday, June 18 at 10:00 AM in AHY Conference Room (01-320)

In this session, we’ll explore: 

  • The key differences between complaints and grievances 
  • The role of CARE Reports in supporting student well-being 
  • How to receive and respond to complaints appropriately 
  • Grievance qualifications and the formal resolution process 

This training is open to the entire College community and is especially valuable for those who work directly with students.

Dana Voldan-Curry
Academic and Student Affairs
05/29/2025