HSP-102: Hospitality Service

Course Description

Students will utilize service skills by interacting with customers and team members in an actual hospitality environment. In addition to this hands-on component, students will examine customer related skills in a classroom environment through the use of lecture, role play, and small group conferences. One class hour, four laboratory hours, one conference hour. .

HSP-102 Sections for Fall 2011

With the following scheduling option(s)

15 Sections Offered

HSP-102, Section 100

CRN #12463
Traditional (In-Person)

Instructor(s)

• Diane Cheasty

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
LectureBrighton Campus
Building 03, Room 158		Sep 6th, 2011 – Dec 22nd, 2011Monday
9:30 am - 10:20 am
Type Lecture
Location Brighton Campus
Building 03, Room 158
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Monday
9:30 am - 10:20 am

***When registering for the lecture, CRN# 12463, HSP 102-100, you must also register for the conference, CRN# 12465, HSP 102-103 and the laboratory, CRN# 12464, HSP 102-105***

***Registration is restricted to Hospitality majors***

HSP-102, Section 105

CRN #12464
Traditional (In-Person)

Instructor(s)

• Diane Cheasty

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
LaboratoryBrighton Campus
Building 03, Room 146		Sep 6th, 2011 – Dec 22nd, 2011Monday
10:30 am - 2:20 pm
Type Laboratory
Location Brighton Campus
Building 03, Room 146
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Monday
10:30 am - 2:20 pm

***When registering for the laboratory, CRN# 12464, HSP 102-105, you must also register for the lecture, CRN# 12463, HSP 102-100, and the conference, CRN# 12465, HSP 102-103***

***Registration is restricted to Hospitality majors***

HSP-102, Section 103

CRN #12465
Traditional (In-Person)

Instructor(s)

• Diane Cheasty

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
ConferenceBrighton Campus
Building 03, Room 158		Sep 6th, 2011 – Dec 22nd, 2011Wednesday
9:30 am - 10:20 am
Type Conference
Location Brighton Campus
Building 03, Room 158
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Wednesday
9:30 am - 10:20 am

***When registering for the conference, CRN# 12465, HSP 102-103, you must also register for the lecture, CRN# 12463, HSP 102-100, and the laboratory, CRN# 12464, HSP 102-105***

***Registration is restricted to Hospitality majors***

HSP-102, Section 200

CRN #12466
Traditional (In-Person)

Instructor(s)

• Diane Cheasty

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
LectureBrighton Campus
Building 03, Room 172		Sep 6th, 2011 – Dec 22nd, 2011Tuesday
9:30 am - 10:20 am
Type Lecture
Location Brighton Campus
Building 03, Room 172
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Tuesday
9:30 am - 10:20 am

***When registering for the lecture, CRN# 12466, HSP 102-200, you must also register for the conference, CRN# 12468, HSP 102-203, and the laboratory, CRN# 12467, HSP 102-205***

***Registration is restricted to Hospitality majors***

HSP-102, Section 205

CRN #12467
Traditional (In-Person)

Instructor(s)

• Diane Cheasty

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
LaboratoryBrighton Campus
Building 03, Room 146		Sep 6th, 2011 – Dec 22nd, 2011Tuesday
10:30 am - 2:20 pm
Type Laboratory
Location Brighton Campus
Building 03, Room 146
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Tuesday
10:30 am - 2:20 pm

***When registering for the laboratory, CRN# 12467, HSP 102-205, you must also register for the lecture, CRN# 12466, HSP 102-200, and the conference, CRN# 12468, HSP 102-203***

***Registration is restricted to Hospitality majors***

HSP-102, Section 203

CRN #12468
Traditional (In-Person)

Instructor(s)

• Diane Cheasty

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
ConferenceBrighton Campus
Building 03, Room 158		Sep 6th, 2011 – Dec 22nd, 2011Thursday
9:30 am - 10:20 am
Type Conference
Location Brighton Campus
Building 03, Room 158
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Thursday
9:30 am - 10:20 am

***When registering for the conference, CRN# 12468, HSP 102-203, you must also register for the lecture, CRN# 12466, HSP 102-200, and the laboratory, CRN# 12467, HSP 102-205***

***Registration is restricted to Hospitality majors***

HSP-102, Section 300

CRN #12469
Traditional (In-Person)

Instructor(s)

• Diane Cheasty

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
LectureBrighton Campus
Building 03, Room 158		Sep 6th, 2011 – Dec 22nd, 2011Monday
9:30 am - 10:20 am
Type Lecture
Location Brighton Campus
Building 03, Room 158
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Monday
9:30 am - 10:20 am

***When registering for the lecture, CRN# 12469, HSP 102-300, you must also register for the conference, CRN# 12371, HSP 102-303, and the laboratory, CRN# 12470, HSP 102-305***

***Registration is restricted to Hospitality majors***

HSP-102, Section 305

CRN #12470
Traditional (In-Person)

Instructor(s)

• Diane Cheasty

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
LaboratoryBrighton Campus
Building 03, Room 146		Sep 6th, 2011 – Dec 22nd, 2011Wednesday
10:30 am - 2:20 pm
Type Laboratory
Location Brighton Campus
Building 03, Room 146
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Wednesday
10:30 am - 2:20 pm

***When registering for the laboratory, CRN# 12470, HSP 102-305, you must also register for the lecture, CRN# 12469, HSP 102-300, and the conference, CRN# 12471, HSP 102-303***

***Registration is restricted to Hospitality majors***

HSP-102, Section 303

CRN #12471
Traditional (In-Person)

Instructor(s)

• Diane Cheasty

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
ConferenceBrighton Campus
Building 03, Room 158		Sep 6th, 2011 – Dec 22nd, 2011Wednesday
9:30 am - 10:20 am
Type Conference
Location Brighton Campus
Building 03, Room 158
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Wednesday
9:30 am - 10:20 am

***When registering for the conference, CRN# 12471, HSP 102-303, you must also register for the lecture, CRN# 12469, HSP 102-300, and the laboratory, CRN# 12470, HSP 102-305***

***Registration is restricted to Hospitality majors***

HSP-102, Section 400

CRN #12472
Traditional (In-Person)

Instructor(s)

• Diane Cheasty

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
LectureBrighton Campus
Building 03, Room 172		Sep 6th, 2011 – Dec 22nd, 2011Tuesday
9:30 am - 10:20 am
Type Lecture
Location Brighton Campus
Building 03, Room 172
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Tuesday
9:30 am - 10:20 am

***When registering for the lecture, CRN# 12472, HSP 102-400, you must also register for the conference, CRN# 12474, HSP 102-403, and the laboratory, CRN# 12473, HSP 102-405***

***Registration is restricted to Hospitality majors***

HSP-102, Section 405

CRN #12473
Traditional (In-Person)

Instructor(s)

• Diane Cheasty

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
LaboratoryBrighton Campus
Building 03, Room 146		Sep 6th, 2011 – Dec 22nd, 2011Thursday
10:30 am - 2:20 pm
Type Laboratory
Location Brighton Campus
Building 03, Room 146
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Thursday
10:30 am - 2:20 pm

***When registering for the laboratory, CRN# 12473, HSP 102-405, you must also register for the lecture, CRN# 12472, HSP 102-400, and the conference, CRN# 12474, HSP 102-403***

***Registration is restricted to Hospitality majors***

HSP-102, Section 403

CRN #12474
Traditional (In-Person)

Instructor(s)

• Diane Cheasty

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
ConferenceBrighton Campus
Building 03, Room 158		Sep 6th, 2011 – Dec 22nd, 2011Thursday
9:30 am - 10:20 am
Type Conference
Location Brighton Campus
Building 03, Room 158
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Thursday
9:30 am - 10:20 am

***When registering for the conference, CRN# 12474, HSP 102-403, you must also register for the lecture, CRN# 12472, HSP 102-400, and the laboratory, CRN# 12473, HSP 102-405***

***Registration is restricted to Hospitality majors***

HSP-102, Section 500

CRN #16657
Traditional (In-Person)

Instructor(s)

• Janet Zinck

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
LectureBrighton Campus
Building 03, Room 158		Sep 6th, 2011 – Dec 22nd, 2011Friday
8:30 am - 9:20 am
Type Lecture
Location Brighton Campus
Building 03, Room 158
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Friday
8:30 am - 9:20 am

***When registering for the lecture, CRN#16657, HSP 102-500, you must also register for the conference, CRN# 16658, HSP 102-503, and the laboratory, CRN# 16659, HSP 102-505***

***Registration is restricted to Hospitality majors***

HSP-102, Section 503

CRN #16658
Traditional (In-Person)

Instructor(s)

• Janet Zinck

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
ConferenceBrighton Campus
Building 03, Room 158		Sep 6th, 2011 – Dec 22nd, 2011Friday
9:30 am - 10:20 am
Type Conference
Location Brighton Campus
Building 03, Room 158
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Friday
9:30 am - 10:20 am

***When registering for the conference, CRN# 16658, HSP 102-503, you must also register for the lecture, CRN# 16657, HSP 102-500, and the laboratory, CRN# 16659, HSP 102-505***

***Registration is restricted to Hospitality majors***

HSP-102, Section 505

CRN #16659
Traditional (In-Person)

Instructor(s)

• Janet Zinck

Scheduled Meeting Times

TypeLocationDate(s)Day / Time
LaboratoryBrighton Campus
Building 03, Room 146		Sep 6th, 2011 – Dec 22nd, 2011Friday
10:30 am - 2:20 pm
Type Laboratory
Location Brighton Campus
Building 03, Room 146
Date(s) Sep 6th, 2011 – Dec 22nd, 2011
Day / Time Friday
10:30 am - 2:20 pm

***When registering for the laboratory, CRN# 16659, HSP 102-505, you must also register for the lecture, CRN# 16657, HSP 102-500, and the conference, CRN# 16658, HSP 102-503***

***Registration is restricted to Hospitality majors***