Student Tribune
Did you know: We are about to launch our new Portal!
We collected feedback from every part of our community concerning the name
for our new portal, and the results we’re overwhelmingly in favor of
retaining the name myMCC!
The new myMCC will be live on 6/1/2022. That’s right, that's today!.
You can reach the new myMCC via this address, http://mymcc.monroecc.edu, be sure
to favorite in your tool bar! Remember that this is more than just a
portal, it’s our new web app too.
If you want to be an early adopter, our new app is already in the iOS and
Android app stores. Here are the links to the two stores-
Apple/iOS
https://apps.apple.com/us/app/m
onroe-cc/id1608001009?fbclid=IwAR1a-Bshbhk2_ucnC_2bk1rZJhyFYjWDiVHd8YHm2CF9MlGmv
N1LBOvf_VQ
Android
h
ttps://play.google.com/store/apps/details?id=com.ombiel.campusm.monroe
You can also search for the app in your device’s store. Please look at
the attached PDF to make sure that you’re getting the new app and not the
old one. As a reminder, the old app will stop working on March 31st. If you
have the old app installed, you’ll need to manually uninstall it to make
it go away.
We have been very fortunate to have a lot of people testing our new portal.
Hours of work has gone into transferring the content from the old myMCC, to our
new myMCC. Should you find anything that doesn’t work, or has any type of
error you can do two things. You can submit a ticket through the traditional
help desk system, or you can use the feedback button in myMCC itself. The
second attached document shows you how to use this built-in support system.
Training! While we’ve done everything possible to make the new myMCC
as user friendly and intuitive as possible, we are also offering training. If
you would like training for yourself, your department (staff) or your club or
organization, please email Michael Rehbaum at mrehbaum@monroecc.edu. Michael will be
happy to do virtual or in person trainings. Additionally, we are training our
help desk staff to be able to answer quick questions that you may have.
Finally, we will be releasing videos in the coming weeks that will give you
just in time support for many of the features of the website. These videos will
be expanded as we find areas that people consistently need help with. Please do
not be afraid to ask us for help. We’re happy to assist you to make this
transition as smooth as possible.
As always, feel free to reach out to anyone on the Title III MCC APPLIED
Team. We’re here to support you with a world class portal that makes your
educational experience better.
Elizabeth Baxter, Title III/MCC Applied Director
Michael Rehbaum, Title III/MCC Applied Coordinator
Colin Canfield, Title III/MCC Applied IT Specialist
You can also email the entire team at- mccapplied@monroecc.edu
Attached Files:
Using myMCC's Feedback System.pdf
2022-05-24 Choosing the Correct App in the two app stores.pdf
Rehbaum, Michael
Academic Services/Title III, MCC Applied
06/01/2022