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Cannot remember network / email password
Author: Reference Number: AA-00209 Views: 22821 Created: 2012-08-01 11:38 am Last Updated: 2014-04-18 10:02 am 100 Rating/ 1 Voters

Reset and Change MCC Network Account / Email Password

If you cannot remember your current password for Angel, email, myMCC, campus computers, M & S drives, or campus wireless; perform the following steps to reset and change to a new secure password.

HOW TO PERFORM A PASSWORD RESET
Go to https://account.monroecc.edu/reset

Fill in your Network Account Name (from your email address- ex: jdoe1) and your Student Records Account number (your M number- ex: M00xxxxxx) 

and click "Reset my MCC Student Network Account Password".



Next, answer your security question, enter your date of birth, click on all the cat pictures, and then click "Reset my MCC Network Account Password".
If you cannot see the pictures, click "Click here if you don't see any images of cats and dogs". The page will reload with a Google Captcha challenge.



Once the password has been reset successfully click "Change my MCC Network Account Password"

 


The password reset webpage will automatically fill in your network account name and current / default password (M00xxxxxx!)
Enter and confirm your new secure password; make sure it meets the complexity requirements listed on the webpage.
This will be your new password for: Email, Angel, myMCC, M & S drives, Campus PC login, and Campus Wireless.



For troubleshooting assistance, please contact the MCC Student Technology HelpDesk

Brighton Campus Location: Leroy V. Good Library @ the service desk
Hours: Monday - Friday 9:00am - 4:00pm
Phone: 292-TECH (8324)
E-mail: technologyhelp@student.monroecc.edu

Damon Campus Location: DCC Learning Commons @ the service desk
Hours: Monday - Friday 9:00am - 1:00pm