Medical Office Assistant

Medical offices are investing in new technology and technicians – now is the time to specialize

The health care industry needs more highly-trained office staff than ever before. At Monroe Community College, you can develop the skills to enter this dynamic field in just one year with an office technology: medical office assistant certificate.

We developed our medical office assistant program in response to specific employer needs. You'll learn specialized health care record-keeping procedures and use the same state-of-the-art computer systems found in today's health care industry.

Past graduates of this program have an outstanding record of job placement and career success at employers like these:

  • University of Rochester Medical Center
  • Jewish Senior Life
  • Private medical and dental clinics
  • Med-Scribe, Inc.
  • Rochester Regional Health System

Grow Along with the Health Care Industry in a Medical Office Assistant Career

The one-year medical office assistant certificate program at MCC will provide you with a strong foundation to perform well in a medical office environment. You'll develop skills in word processing and transcription, and learn to communicate effectively with patients as well as other health care professionals. In addition, you'll take introductory courses in these medical areas:

  • Biology
  • Medical terminology
  • Drugs and behavior
  • Cardiopulmonary resuscitation and care

With strong technical and communication skills, you'll be ready to shine in the growing health care industry. Here are just a few of the positions you'll qualify for:

  • Medical administrative assistant
  • Medical records technician
  • Health information technician
  • Dental office administrative assistant
  • Medical record coder

To find out more about the medical office assistant certificate from Monroe Community College, contact the admissions office at or (585) 292-2200.


Certificate Program

Department:Information and Computer Technologies

School(s): Applied Sciences & Technologies

MCC Program Code: OF06

This one-year certificate program is designed to provide students with a firm foundation for the medical office environment. With the development of strong word processing and communication skills, transcription skills, and medical office protocol, the student is well on the path to a fulfilling career in the medical office support area.
(Housed in the Information and Computer Technologies Department)

Program Learning Outcomes
1. Demonstrate effective oral communication skills.
2. Write effectively in an office environment in a variety of modes.
3. Exhibit proficiency in using a variety of current healthcare-based office software which may include: desktop publishing applications, medical databases, or other medical-based software applications.
4. Demonstrate competence in the use of medical office computer-based functions (coding, scheduling, billing, financial reporting etc.).
5. Apply fundamentals of basic business mathematics using spreadsheet software.
6. Describe the role of a medical office support staff professional and the contribution of that professional to the success of the whole medical office environment.

Employment Potential
For related jobs: Career Coach
Occupational Resource:

Distribution Requirements

Credit Hours
FIRST SEMESTER: 16 Credit Hours
OFT 111 Intermediate Word+3
OFT 141 Professional Grammar and Communication4
HIM 104 Medical Terminology3
OFT 170 Spreadsheet Applications Excel3
BIO 133 Human Biology3
SECOND SEMESTER: 15 Credit Hours
OFT 112 Advanced Word I3
HED 115 Death and Dying OR
HED 209 Drugs and Behavior
OFT 267 Medical Office Documentation3
OFT 268 Medical Office Procedures3
OFT 173 Microsoft Multimedia Communications3
Need a C- in OFT 111 to continue in OFT 112

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