Student Technology
Student Technology HelpDesk
The Student Technology HelpDesk was established to provide a single point of service that will assist students with connecting to and utilizing MCC technologies. The Student Technology HelpDesk is operated by knowledgeable staff that are dedicated to providing MCC students with excellent and timely service.
Supported Services
- Campus PC Login
- Campus Wireless Connections
- Residence Hall Wired & Wireless Connections
- MCC Student Email
- myMCC & Brightspace Login
- MS Office365
- Assistance for MCC Network account password management
- 36-hour Temporary Access accounts for Student Records
Externally Supported Services
- Brightspace Submission Issues, Clubs & Organizations, or Content Collection Issues: Visit SUNY Online Help Desk site or call 1-844-673-6786
- SUNY Online Students using Brightspace: Contact SUNY Online Help Desk
- McGraw Hill Support
- Pearson MyLab Support
Location & Contacts
Brighton Campus:
1000 East Henrietta Road
LeRoy V. Good Library, Rm 223
Summer Office Hours:
Monday thru Thursday: 9am to 4pm
Friday: 9am to 1pm
Saturday & Sunday: Closed
Downtown Campus:
321 State Street
Learning Commons, Rm 440
Office Hours:
Monday thru Thursday: 9am to 4pm
Friday, Saturday, Sunday: Closed
Phone:
(585) 292-8324, press option 1