Student Technology

Photo of students at computers in the ELC

Student Technology HelpDesk

The Student Technology HelpDesk was established to provide a single point of service that will assist students with connecting to and utilizing MCC technologies. The Student Technology HelpDesk is operated by knowledgeable staff that are dedicated to providing MCC students with excellent and timely service.

Supported Services

  • Campus PC Login
  • Campus Wireless Connection
  • MCC Student Email
  • myMCC (Blackboard) Login
  • M & S Drive Connection
  • Assistance for MCC Network account password management
  • 24-hour Temporary Access accounts for Student Records

Externally Supported Services

Location & Contacts

Remote Support Hours
M - Th 9:00am - 6:00pm
Fri 9:00am - 4:00pm
Sat 10:00am - 3:30pm

Email Technology Help

Phone (585) 292-8324, option 1.
Limited staff are answering phones M-F 9:00am - 4:00pm
If you are prompted to leave a message, staff may contact you from a Restricted ID.